Messaging tailored to your industry.
Every regulated sector has its own compliance regime, language requirements and message cadence. BroadNet ships the patterns, the operator routes and the regulatory depth out of the box — so you don't rebuild them per market.
Every sector. One messaging fabric.
Each tile is a starting point — opinionated routing, regulatory presets and reference patterns. Click through for the full playbook by industry.
Banking & Finance
OTPs, fraud alerts, and statement notifications for regulated financial institutions across MENA, Africa and Asia.
- Sub-5-second OTP with SMS → WhatsApp → Voice → flash-call failover for account access and transaction signing.
- Real-time fraud alerts the moment an anomalous transaction is detected — seconds, not hours.
- PDPL-aligned routing for UAE Federal Decree-Law 45/2021 and KSA PDPL 2023; audited operations.
Healthcare
Appointment reminders, result notifications and public-health campaigns for hospitals, clinics and labs.
- Timed appointment reminders with reschedule deep-links to cut no-shows.
- Lab-result-ready push with secure deep-link back to the patient portal.
- Public-health campaigns aligned with DHA / SEHA / KSA MOH — used at national scale through COVID-era programs.
E-commerce & Retail
Order lifecycle, abandoned-cart recovery, and loyalty programs across the channels customers actually open.
- Confirmation → shipped → out-for-delivery → delivered, routed via the cheapest channel that still delivers.
- Abandoned-cart recovery with timed WhatsApp + SMS nudges that stop once the shopper converts.
- Loyalty messaging segmented by RFM model: tier updates, point balances, exclusive offers.
Government
Public alerts, e-government notifications, and citizen services on approved channels for several MENA ministries.
- Geo-targeted polygon alerts for weather, civil defense and traffic — push to every subscriber inside the affected area.
- MOI / MOFA / GDRFA-class integrations for visa, ID and license status notifications under protected sender IDs.
- Every send timestamped and audit-ready for the regulator and ministry compliance teams.
Travel & Hospitality
Itinerary updates, booking confirmations and disruption alerts for airlines, hotels and OTAs.
- Booking confirmations and check-in reminders across SMS, WhatsApp and email in the traveler's language.
- Disruption alerts — delays, gate changes, cancellations — pushed within seconds of the operations event.
- Loyalty-tier comms and post-stay surveys, segmented by region, fare class and frequency.
Telecom Operators
A2P monetization, SMS firewall and SMSC for mobile network operators — the operator side of the same wire.
- SMS firewall in front of the SMSC: line-rate inspection, GSMA IR.71 / IR.81 / IR.82-aligned, ML + rules in parallel.
- A2P commercial engine for sender-ID registration, classification, and wholesale settlement.
- Grey-route detection that brings leaked A2P traffic back onto the agreed commercial route.
Tech & SaaS
Verification, transactional alerts and product notifications for platforms that ship messaging as a feature.
- Drop-in OTP via verify/start + verify/check — outsource generation, delivery and validation in three calls.
- Webhook-driven product notifications: account events, billing receipts, security alerts, password resets.
- REST and SMPP 3.4 binding for sustained 1,000+ TPS — call the REST API from any language, or use the TypeScript SDK.
Insurance
Renewals, premium reminders, claims-status updates and fraud alerts for insurers, brokers and third-party administrators.
- Renewal and premium-due reminders with a one-tap renew deep-link — lifting persistency and cutting avoidable lapse.
- Claims status from FNOL to settlement, each stage a secure portal deep-link so policy data never travels in the message.
- Conduct-aligned to CBUAE / SAMA expectations, with a per-jurisdiction PDPL consent ledger and sender-ID protection.
Logistics & Supply Chain
Dispatch, out-for-delivery, narrow-window ETAs, reschedules and proof-of-delivery for carriers, 3PLs and last-mile.
- Narrow-window ETAs and out-for-delivery pings with one-tap reschedule — cutting missed first attempts and repeat trips.
- OTP-confirmed handover and photo-POD deep-links flowing straight back into your TMS or OMS via webhook.
- Direct operator routes so the where-is-my-parcel message actually lands, in the recipient's language, at peak volume.
Utilities & Energy
Outage and restoration alerts, planned-works notices, meter reads and billing for power, water and energy providers.
- Polygon-targeted outage broadcasts to the affected area only, priority-routed past normal throttles in under a minute.
- Bill-ready, payment-due and pre-disconnection notices with statutory windows and a pay-now deep-link.
- NESA / SIA-aligned, with an exportable audit ledger for every safety-critical send.
Education
Attendance, safeguarding, admissions, fees and results for schools, universities and EdTech — student-data-aware.
- Same-minute absence alerts to guardians and safeguarding escalations to duty staff, on any handset.
- Admissions nudges, fee reminders and result-ready notifications with grades held behind a signed portal deep-link.
- Per-guardian consent under PDPL and FERPA-aware controls; MOE / KHDA aligned, 30+ language templates.
SMS Marketing
Campaign-framed SMS: segmentation, promos and flash sales, loyalty and win-back, opt-in growth and ROI measurement.
- Segment by purchase history, tier, language or recency and send the right offer to the right slice, not one blast.
- Run promos, flash sales, loyalty and win-back campaigns with trackable short links measured back to real orders.
- Grow a consented opt-in list, with real delivery receipts in 200+ countries.
RCS Marketing
Branded, verified rich campaigns: carousels, product cards, suggested replies and analytics — with SMS fallback.
- Verified sender puts your logo, brand colour and a checkmark at the top of the native messaging conversation.
- Carousels, rich cards and one-tap suggested replies turn a broadcast into an interactive branded experience.
- Read receipts and engagement analytics close the loop; SMS fallback keeps reach complete where RCS is unavailable.
WhatsApp Commerce
Sell in chat: catalog, product messages, cart, checkout, order updates, re-engagement and click-to-WhatsApp ads.
- Show a product catalog and single- or multi-product messages customers can browse and add to a cart in-chat.
- Guide checkout and payment in the conversation, then push order and shipping updates in the same thread.
- Re-engage with opt-in templates and convert click-to-WhatsApp ads — delivered as a Meta-approved BSP.
Five capabilities, every industry.
Whether you're a bank, a hospital or a logistics platform, the building blocks are the same. We make them composable so the industry detail lives in your application, not your integration.
See the full product catalogueOTP at scale
Verify with cascade fallback across SMS, WhatsApp, Voice and flash-call. Billed per successful verification, not per attempt.
Conversational AI
BroadNet.AI WhatsApp chatbots with graph-ML reasoning. Arabic-native templates across every message category.
Customer engagement
Omnichannel campaigns across SMS, WhatsApp, RCS and Voice — one identity, one billing, one set of receipts.
Verification
Real-time HLR lookup for MSISDN validity, operator, country and porting status. About 350ms for a live query, under 50ms from cache.
Alerts
Geo-targeted, timed, audit-logged. Used for fraud, weather, civil defense, operations and shipment events.
Trusted across banking, health, retail and government.
Brands and operators routing through BroadNet
Anchor brand attribution reflects BroadNet's long-standing messaging-infrastructure relationships. Full customer lists, route detail and contract scope are available to qualified prospects under NDA.
Your industry, on a carrier-grade network.
Compliant, reliable messaging tuned to your sector — across MENA, Africa and Asia.
“We picked a vendor that already understood our regulator. The integration finished in weeks, not quarters — and the delivery receipts arrived on every send.”
Solutions questions, answered.
Banking & finance, healthcare, e-commerce & retail, government, travel & hospitality, telecom operators, tech & SaaS, insurance, logistics, utilities and education — plus channel playbooks for SMS marketing, RCS marketing and WhatsApp commerce. Each ships with its sector's compliance, language and cadence built in.
Compliance is enforced by default, not bolted on: consent capture under PDPL and GDPR, sender-ID and template registration with regulators such as TDRA and CST, HLR-validated routing, and financial-grade OTP. Certifications include SOC 2, ISO 27001, ISO 22301 and ISO 9001.
Yes. One API and one contract cover every channel (SMS, WhatsApp, RCS, Voice, OTP, email) and every vertical. Industry logic — templates, consent, language and send-time cadence — is configuration, not a separate build.
Sender IDs and templates are pre-registered with the operators across 200+ countries — direct to the operator in 86 over 1,000+ connections, with labelled partner routes elsewhere — so most enterprises move from contract to live traffic in days rather than months.
Question not here? Ask our engineering team
Tell us the sector.
We'll show you the route.
Share the industry, the volumes and the regions. We'll come back with routing options, compliance notes, and a reference customer you can call.