Integrations

Plug into the tools your team already runs.

BroadNet connects to the CRM, helpdesk, storefront and marketing stack you already use through the REST API, SMPP and delivery webhooks. Pick a tile, ask for the setup guide, and send your first test message once access is approved.

Request test access Developer docs

In the stack

21: Tools covered
7: Categories
8: API channels
329: API endpoints

No separate app to install: every tool connects through the same REST API, SMPP binds and webhooks.

BroadNet integrations — one API across every stack

One API, every tool

One API. Every tool your team already runs.

REST, SMPP and webhooks — the same open surface behind every tool on this page, so BroadNet connects to the CRM, helpdesk, storefront and automation stack you already use.

REST

& SMPP

Webhooks

Real-time

OpenAPI

3.1

Common starting points

Five places to start.

Each one connects through the REST API and webhooks. Ask us for the setup guide.

The full catalogue

Every tool, grouped by where it lives in your stack.

Category 01

CRM

Send from contact, deal and lifecycle workflows with an HTTP call to the REST API. Replies and delivery receipts come back to your webhook endpoint.

Salesforce

Call the REST API from a Flow HTTP callout or Apex, and point delivery and inbound webhooks at an endpoint that updates the record.

Ask for the setup guide Webhooks docs

HubSpot

Send from a workflow webhook action to the REST API; your webhook handler logs replies and delivery receipts back to the contact.

Ask for the setup guide Webhooks docs

Zoho

Call the REST API with invokeurl from a Deluge custom function in any workflow rule.

Ask for the setup guide API reference

Category 02

Helpdesk

Route inbound SMS and WhatsApp replies into the agent workspace through webhooks, and answer through the REST API.

Zendesk

Point a Zendesk trigger webhook at the REST API to send; add inbound replies to tickets from your inbound-message webhook handler.

Ask for the setup guide Webhooks docs

Intercom

Send from your backend on Intercom events via the REST API; post inbound replies into conversations with Intercom's API.

Ask for the setup guide Webhooks docs

Freshdesk

Call the send API from a Freshdesk automation webhook; create tickets from inbound replies in your webhook handler.

Ask for the setup guide Webhooks docs

Category 03

E-commerce

Order confirmations, shipping notifications and abandoned-cart recovery, triggered by your store's checkout and fulfilment webhooks.

Shopify

Subscribe to Shopify order and fulfilment webhooks and call the REST API from your handler.

Ask for the setup guide Quickstart

Magento

Call the REST API from a Magento 2 observer on order and shipment events.

Ask for the setup guide API reference

WooCommerce

Call the REST API from a WooCommerce order-status hook for order, shipping and OTP messages.

Ask for the setup guide OTP guide

Category 04

Marketing

Trigger SMS and WhatsApp from campaign and CDP events through webhooks and the REST API.

Mailchimp

When a Mailchimp audience webhook fires, your backend calls the REST API to send the SMS.

Ask for the setup guide Quickstart

Klaviyo

Use a webhook action in a Klaviyo flow to call the REST API with the event data.

Ask for the setup guide API reference

Segment

Forward tracked events from a Segment Function or webhook destination to the REST API.

Ask for the setup guide API reference

Category 05

Workflow & automation

Use the generic HTTP and webhook modules these tools already ship. No BroadNet-specific app is needed.

Zapier

Use Webhooks by Zapier: a POST action calls the REST API and a Catch Hook trigger receives delivery receipts and replies.

Ask for the setup guide Webhooks docs

make

Use Make's HTTP module to call the REST API and a Custom webhook to receive delivery receipts and replies.

Ask for the setup guide Webhooks docs

n8n

Use n8n's HTTP Request node with the REST API. Your automations can run inside your own VPC.

Ask for the setup guide API reference

FastAPI

There is no Python SDK: generate a client from the OpenAPI spec, then receive DLR and MO webhooks in a FastAPI route.

Ask for the setup guide Python guide

Category 06

No-code builders

Call the REST API from the builder's API connector and receive delivery and inbound webhooks.

Bubble

Call the REST API from Bubble's API Connector and receive delivery and inbound webhooks in a backend workflow.

Ask for the setup guide Webhooks docs

Webflow

Send form submissions to your backend or an automation webhook, then call the REST API for OTP, lead alerts and confirmations.

Ask for the setup guide OTP guide

Category 07

Open standards

When you want to talk to the platform directly. Long-lived protocols, full docs, an official TypeScript SDK.

SMPP 3.4

Direct SMPP 3.4 binds with windowing, throttling and delivery receipts. Bind details and throughput are agreed per account.

Read the docs

REST

JSON over HTTPS at api.broadnet.me. Bearer-token auth and an OpenAPI 3.1 spec.

Read the docs

MCP

Connect AI agents and assistants to BroadNet over the Model Context Protocol at mcp.broadnet.me/mcp, with the same Bearer token.

Read the docs

What every route includes

Same platform, whichever door you come in.

Whether you call the API from your CRM, wire a no-code scenario or bind over SMPP, you get the same delivery receipts, the same webhooks and the same compliance surface. The matrix below shows how those capabilities map across each route.

Capability	Business apps (API + webhooks)	Workflow / no-code (HTTP modules)	Open standards (API / SMPP)
Outbound send (SMS / WhatsApp)	Yes	Yes	Yes
Two-way inbound replies	Yes	Yes	Yes
Delivery receipts (DLR)	Yes	Yes	Yes
Retry + reconcile (message ID)	Your logic	Via API step	Yes
Bearer-token auth	Yes	Yes	Yes
Consent / opt-out handling	Your logic	Your logic	Your logic
Runs in your own VPC	—	n8n only	Yes
Throughput	Plan-based	Plan-based	Plan-based

Throughput and specific capabilities vary by plan and destination. See the developer docs for the authoritative API and SMPP reference.

Build your own

Don’t see your tool? Build it on the API.

Every tool on this page connects through the same REST and SMPP surface that comes with your account: Bearer-token auth, delivery webhooks, an OpenAPI 3.1 spec and an official TypeScript SDK.

Read the API docs Quickstart

POST · api.broadnet.me/sms/sendSms

# Send your first message — the same call behind every tool on this page.
curl -X POST https://api.broadnet.me/sms/sendSms \
  -H "Authorization: Bearer $BROADNET_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "senderId": "BroadNet",
    "destinationNumber": "447700900123",
    "message": "Your order #4181 has shipped.",
    "messageType": "TEXT"
  }'

# → 200 OK · the response body is the message ID

RESTSMPP 3.4OpenAPI 3.1TypeScript SDKWebhooksMCP

Integrate with the stack you already run

Connect your first tool.

Request test access, get your API token, connect your tool — and watch the first DLR land on your webhook.

Request test access Read the quickstart

$ npm install @broadnet/cpaas-sdk axios