Customers

The platforms the world's
most important messages travel through.

BroadNet serves both sides of the messaging market: 60,000+ enterprises that send the messages, and the operator networks that carry them over 1,000+ direct operator connections. Identity checks, payment receipts, weather warnings, ride codes — they leave one system and arrive at another, on time, with a receipt. We're the layer in between.

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60,000+ enterprises1,000+ operator connections200+ countriesOperating since 2003

Cinematic visualization of the global BroadNet customer network

Trusted worldwide

api.broadnet.me

60,000+

enterprises

1,000+

operator connections

Since 2003

operating

A selection of the names we're cleared to mention

Eight anchor customers.
Thousands more behind them.

PLATFORM / IDENTITY

Verification SMS routed across MENA on direct operator binds.

PLATFORM / SOCIAL

Cross-channel notifications across SMS and WhatsApp Business.

MESSAGING

Official Business Solution Provider for the WhatsApp Business API.

MOBILITY

Ride OTPs delivered in under two seconds across regional markets.

FINTECH / REMITTANCE

Transactional confirmations to recipients in 100+ countries.

CONSUMER ELECTRONICS

Account, warranty, and security alerts to a global install base.

LOGISTICS

Shipment status updates across the GCC and North Africa.

FINANCIAL SERVICES

Card-control SMS and fraud alerts on tier-one operator routes.

Anchor brand attribution reflects BroadNet's long-standing messaging-infrastructure relationships. Full customer lists, route detail, and contract scope are available to qualified prospects under NDA.

On the record

Three partnerships we can name.

Most of our contracts are under NDA. These three are publicly disclosed — read the full case study for each.

OPERATOR · EGYPTPublic

e& Egypt

A machine-learning A2P firewall inside the operator's network.

Grey-route fraud is now detected in real time at line rate, with traffic analytics feeding the fraud and revenue teams — under an exclusive A2P partnership.

100%

enterprise A2P inspected

Read the case study

MVNO · INTERNATIONALPublic

Virgin Mobile

International A2P traffic moved onto one operator-direct gateway.

Sender-ID handling runs end-to-end and every delivery comes back as a delivery receipt — one contract replacing a patchwork of per-market arrangements.

One gateway

operator-direct routing

Read the case study

MVNO · GCCPublic

FRiENDi Mobile

Exclusive international A2P SMS gateway across its markets.

One DLR webhook, GCC-wide sender-ID handling, and a unified fraud surface — consolidating compliance into a single predictable cost basis.

100%

A2P through one gateway

Read the case study

See all customer stories

Under NDA — anonymized

How real customers
moved real traffic.

Three editorial summaries from production deployments. Names withheld where contracts require; numbers as reported by the customer or measured on our platform.

FINTECH · GCC BANK

OTP infrastructure migration, no missed logins.

Challenge

A tier-one Gulf bank was losing customers at sign-in. Single-channel SMS OTP failed on roaming subscribers and during regional throughput spikes — and the support queue was filling with locked-out users.

Solution

Migration to a multi-channel OTP fabric on BroadNet: SMS primary, WhatsApp Authentication fallback, voice as last resort. Per-route latency budgets and operator-level retries handled inside the platform, not the app.

Results

5M+

OTPs per month

<3s

Median delivery

-62%

OTP failure rate

Compliance incidents

Scope: one tier-one Gulf bank's OTP traffic, 5M+ a month. Baseline: its previous single-channel SMS OTP. Period: the first month after migration.

Full case study available under NDA — request via sales.

GOVERNMENT · CITIZEN ALERTING

10M citizens reached during the 2024 weather emergency.

Challenge

When severe weather closed roads across seven emirates, a national digital service needed to push geo-targeted advisories — in Arabic and English, simultaneously, with delivery receipts auditors could read line by line.

Solution

BroadNet's Bulk SMS and Omnichannel platform handled polygon-based targeting on top of HLR-validated number sets. Sender IDs were pre-registered with the regulator; delivery logs were exported nightly to the agency data lake.

Results

10M+

Citizens reached

Emirates covered

99.9%

Receipt accuracy

Languages, parallel

Scope: one national digital service's alerts during the 2024 weather emergency, across seven emirates, in Arabic and English.

Full case study available under NDA — request via sales.

TELECOM · A2P MONETIZATION

23% A2P revenue recovery in year one.

Challenge

A MENA mobile operator was leaking enterprise SMS revenue to grey routes — aggregators bypassing the SMSC entirely. Internal audits put the leakage at over a quarter of expected A2P revenue.

Solution

Deployment of the BroadNet SMS Firewall in front of the SMSC, paired with the A2P commercial engine for sender-ID registration, classification, and wholesale settlement. Behavioural ML flagged grey-route traffic in line; the commercial layer converted detected enterprises into billed customers.

Results

+23%

A2P revenue, yr 1

98%

Grey-route blocked

<5ms

Firewall latency

12wk

To full rollout

Scope: one MENA operator's A2P SMS estate. Baseline: leakage of over a quarter of expected A2P revenue, per the operator's internal audits. Period: the first year after deployment.

Full case study available under NDA — request via sales.

In their words

Every message comes back with a receipt.

Three production deployments, three voices. Names are kept under NDA — roles and regions are real and match the anonymised stories above, which are reported separately from the named case studies.

“We replaced a multi-vendor OTP stack with one BroadNet contract. Failure rate dropped 62% on the first month and the audit log answered every question our regulator asked.”

VP, Channels & Identity

Tier-1 GCC bank · OTP migration

“When the weather emergency hit, we pushed ten million Arabic + English alerts in a window measured in minutes. The receipts file made the post-incident audit a non-event.”

Director, Citizen Services Platform

UAE federal e-gov entity · citizen alerting

“BroadNet's firewall + monetization stack recovered 23% of A2P revenue in year one. The fact that the same vendor sells our enterprise customers their CPaaS is why the numbers actually match the reports.”

Head of Wholesale & Messaging

MENA tier-1 mobile operator · A2P monetization

Named references available to qualified prospects under NDA.

Industries served

If a message has to arrive, we've probably carried it.

Regulated, transactional, time-critical messaging across the sectors where delivery isn't optional — banking, healthcare, government, retail, telecom, and travel.

Banking & Fintech

Healthcare

Government

Retail & E-commerce

Telecom Operators

Travel & Mobility

Logistics

Security & Identity

Becoming a customer

Talk to the team that
already serves your peers.

Tell us the industry, the volumes, and the regions. We'll come back with routing options, pricing, and a reference customer you can call.

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$ curl -X POST https://api.broadnet.me/sms/sendSms

The platforms the world's most important messages travel through.

Eight anchor customers. Thousands more behind them.

Three partnerships we can name.

How real customers moved real traffic.

OTP infrastructure migration, no missed logins.

10M citizens reached during the 2024 weather emergency.

23% A2P revenue recovery in year one.

Every message comes back with a receipt.

If a message has to arrive, we've probably carried it.

Talk to the team that already serves your peers.

The platforms the world's
most important messages travel through.

Eight anchor customers.
Thousands more behind them.

How real customers
moved real traffic.

Talk to the team that
already serves your peers.