BroadNet
Customers
On the record

Proof, not promises.

Most of our contracts are under NDA. These are the partnerships we can name — and the outcomes each one measured on the BroadNet network.

200+
Countries
1,000+
Operator connections
60,000+
Enterprises

Side by side

Three named partnerships at a glance.

Who each customer is, what BroadNet runs for them, and the headline result each case study states. Two are MVNOs that use BroadNet as their international A2P SMS gateway; one is a tier-1 operator that runs BroadNet's machine-learning firewall inside its own network.

Industries & markets

Where these results come from.

The named studies cover mobile operators and MVNOs in Egypt, Oman, the wider GCC and the MENA region. The anonymised outcomes further down add banking and government.

Markets in these stories
EgyptOmanUnited Arab EmiratesGCCMENA

Mobile network operators

An A2P firewall and grey-route protection inside the operator's own network — e& Egypt, and an anonymised MENA operator.

MVNOs

An international A2P SMS gateway with operator-direct routes, sender-ID handling and delivery receipts — Virgin Mobile and FRiENDi Mobile.

Banking & fintech

OTP delivery for sign-in, migrated from a single-channel SMS stack — an anonymised tier-one Gulf bank.

Government

Citizen alerting in Arabic and English during the 2024 weather emergency — an anonymised national digital service.

Under NDA

Anonymised outcomes, with their numbers.

Most of our contracts are under NDA, so these customers are not named. Each figure states its scope and, where one applies, its baseline and period. They are different customers from e& Egypt, Virgin Mobile and FRiENDi Mobile, and are reported separately from the named cases above.

Fintech · GCC bankAnonymised

OTP infrastructure migration, no missed logins.

OTPs per month
5M+
Median delivery
<3s
OTP failure rate
-62%
Compliance incidents
0

Scope: one tier-one Gulf bank's OTP traffic, 5M+ a month. Baseline: its previous single-channel SMS OTP. Period: the first month after migration.

Government · citizen alertingAnonymised

10M citizens reached during the 2024 weather emergency.

Citizens reached
10M+
Emirates covered
7
Receipt accuracy
99.9%
Languages, in parallel
2

Scope: one national digital service's alerts during the 2024 weather emergency, across seven emirates, in Arabic and English.

Telecom · A2P monetisationAnonymised

23% A2P revenue recovery in year one.

A2P revenue, year 1
+23%
Grey-route traffic blocked
98%
Firewall latency
<5ms
To full rollout
12wk

Scope: one MENA operator's A2P SMS estate. Baseline: leakage of over a quarter of expected A2P revenue, per the operator's internal audits. Period: the first year after deployment.

Challenges, solutions and customer voices for these three

How we publish

The rules behind every story on this page.

  1. 01

    Named only when it is public

    A customer is named only when the partnership is publicly disclosed or the customer has approved it. Everything else stays anonymised.

  2. 02

    Every figure has a scope

    A number states what it measured and, where one applies, against which baseline and over which period.

  3. 03

    Detail under NDA

    Volumes, route detail and outcome metrics for named operators are shared with qualified prospects under NDA, in a reference brief.

The platforms that can't miss a message route on BroadNet

GoogleMetaWhatsAppUberWestern UnionSamsungDHLAmerican ExpressLINEViberNestléSaudi Ministry of FinanceBank Audi

Want your results on this page?

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