LEGAL

Privacy Policy.

Last updated · April 18, 2026Effective immediately upon publicationDocument · /legal/privacy-policy

Overview

How BroadNet Technologies collects, uses, shares and protects your personal information when you access or use our websites and services.

§01

About this Privacy Policy

We at BroadNet Technologies are well aware that you give a great attachment to how your personal information is used and shared, we make our best efforts to keep your privacy as confidential as possible. We encourage you to read the following to know more about our Privacy Policy. While you use or access our websites or the services in any respect, you give us the consent that you acknowledge the strategies and policies featured in this Privacy Policy, and you hereby agree to the statement that we will gather, use, and share your information in the following ways. Keep in mind that your use of BroadNet Technologies’ Services is subject to the Terms of Use, which integrates this Privacy Policy. Each and every term that we use in this Privacy Policy without giving an explanation to them have the definition given to them in the Terms of Use.

§02

What Does This Privacy Policy Cover?

This Privacy Policy covers our dealing of personally identifiable information (“Personal Information”) that we gather when you are getting access to or using our Services, but exclude the strategies of companies that we do not own or govern, or people that we do not handle. We collect wide-ranging Personal Information from our users and other people; the information is enlightened in precise details below. Also, we utilize this Personal Information internally in relation to our Services to bespoke, offer, track and perfect our services, to facilitate you to set up a user account and profile, to get in touch with you and facilitated other users to touch base with you via the Services. Again, we utilize the info to give a response to the customer care and other inquiries, to process and meet your requests for specific products and services, and to explore how you can use the services. In specific instances, we may also share some Personal Information with the third parties, but only as delineated below. This Privacy Policy is also inclusive of our treatment of Personal Information in relation to our customers’ users and other 3rd parties that we take in from our clients and other people. If you furnish us with other type of personal Information pertinent to another person, you typify and warrant that you have got that person’s consent to do so and that such person has given clear-cut consent for us to gather, process, use and store their Personal Information for which you have sent it to us and has set forth in this Privacy Policy and the Terms of Use. We do not intentionally gather or ask for personal information from any person below the age of 13. If you come within this age limit, please do not try to sign up for the Services or launch any personal information about yourself to us. If we come to know that we have amassed personal information from a child who is below than age 13, we will remove that information as fast as possible. If you have a personal guess that a person who is below the age of 13 may have rendered us with the personal information, please touch base with us at info@broadnet.me.

§03

Will BroadNet Technologies Ever Revise This Privacy Policy?

We are trying our best to step up and perfect our Services, and we can revise this Privacy Policy periodically too, but we will give you the alert about the revisions we have made by giving you a specific notice on our website or by some other possible means. However, kindly note that if you have opted for not receiving legal notice emails at our end or if have not rendered us with your email address, those legal notices will still govern your use related to the Services, and you are still answerable for interpreting them. If you use the Services after making any revisions to the Privacy Policy and these have been posted, this directs to the fact that you agree to all of the revisions. The use of information we gather now is subject to the Privacy Policy in force at the time such information is used.

§04

Information You Give to Us or is Collected By The Services

We take delivery of and accumulate any information that you supply to us. For example, by dint of the registration process and/or via your account settings, making calls, requests for support via customer care, and if not using the Services, we may gather Personal Information for example, your name, email address, region, phone number, payment details, and third-party account certificates (i.e.-, your log-in credentials for PayPal or other third party sites). A particular type of information may be required to sign up with us or to avail some of our features. In relation to your use of the Services, we may also gather information created or provided by you, or that we otherwise receive, in connection therewith. For example, if you enable users to send SMS messages through the Services, we will collect and maintain the call data (i.e., receipts, phone numbers, size, time of transmission, confirmations, etc.) and other message transmission and conversion data, which may include Personal Information. We may get in touch with you if you have provided us the means to do so. For example, if you have provided us with your email address, we email you regarding the use of the Services. Plus, we may receive a confirmation email when you open an email from us. This confirmation helps us make our communications with you more engaging and step up our services. If you do not want to receive communication alerts from us, please let us know your preferences by writing to us at info@broadnet.me Information Pertinent to Our Customers’ Users Our customers and other third parties may also provide us with personal information about our customers’ users and others. For example, we may receive Personal Information and other information from our customers, message senders, mobile network operators, and databases with information relevant to mobile telephone numbers submitted to our Services, and other third parties. This types of information will commonly comprise without limitation, telephone numbers and the validity, type (i.e., mobile, landline, etc.), matching device status (i.e. whether or not it is available for messaging), roaming status, carrier, country of location, and whether or not the number has been ported.

§05

Information Collected Automatically

Every time you use and utilize our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, “cookie” information, the kind of browser and/or device you are using to get access to our Services, and the page or the features you asked for. “Cookies” are the key identifiers that send to your mobile browser or device as it helps us in figuring out your browser or device and gives us the information as if how and when pages and features in our Services are visited and explored by how many people. You may be able to fine tune the preferences on your browser or the device to put off or restrain your device from accepting cookies, but this may also prevent you from availing some of our features. Our adverting company or customers may also send cookies to your browser or the device, when you hit the ads that turn p on or via the Services. Also, if you hit the link to a third party website or service, a third party may also send the cookies to you. Once again, this Privacy Policy is not inclusive of the use of cookies by any third parties, and we do not take any responsibility for their privacy policies and strategies. Please take the note that cookies placed by third parties may continue to keep a tab on your activities online even after you have given up your Services, and those third parties may not esteem “Do Not Track” requests you have set via browser or device. We may employ the data mentioned above to modify content for you that we guess you may appreciate, depending on your usage patterns. We may also put it into use with the view to improving the Services – for example, this data can inform us how frequently users use a specific feature of the Services, and we can use that data to make the Services attractive to as many users as likely. We also automatically take delivery of information about infrastructure sent and received using our Services. For example, when a SMS is sent, or replied to via SMS, via our Services, we itself take delivery of, gather and preserve information pertinent to the SMS (i.e., receipts, phone numbers, size, time of transmission, confirmations, data, etc.) and other message broadcast and conversion data, which may include Personal Information.

§06

Information Collected From Other Websites And Do Not Track Policy

By dint of cookies, we send to your browser or device, we may gather information in relation to your online activity after you give up our Services. Similar to any other usage information we gather, this information helps us to perfect and step up the Services and modify your web experience, and or else as delineated in this Privacy Policy. Mobile browsers generally offer you “Do Not Track” option, which enables you to give signal to website operators and web applications and services (including behavioral marketing services) that you do not crave for such operators to keep a tab on specific web activities over time and across a variety of websites. Our Services do not support Do Not Track asks for at this time, which gives vent to the fact that we gather information with regards to your online activity both while you are using the Services and after you quit our Services.

§07

Will BroadNet Technologies Share Any Of The Personal Information It Receives?

We may share your Personal Information with a third parties as asked for or directed by you via the Services (i.e. sharing your communications and pertinent information to the users of the telephone numbers to which you send communications using the Services, or to which you respond to communications using the Services) and as described below or elsewhere in this Privacy Policy: Information That Cannot be Classified. We may make your Personal Information identifiable so that you are not individually identified, and offer that information to our partners. We may also give combined usage information to our partners, who may put such information into use to become aware of how often and in what manners people exploit our Services, so that they, too, can render you with the most favorable online experience. However, we never reveal combined usage information to a partner in a style that would figure out you personally, as an individual excluding as required to carry out the Services or as otherwise acknowledged in this Privacy Policy. Mobile Networks, Aggregators And Other Referenced Businesses. In specific situations, businesses or third-party websites we are affiliated to or that are caught up with the Services may offer certain products or services to you through or in relation to the Services (either alone or equally with us). For example in terms of sending or receiving messages and other info via the Services, we may route your internal and external communications and pertinent information via third-party mobile networks and aggregators, and they may transfer data to their respective service providers in the broadcast channels. We will share your communications and pertinent information (potentially including Personal Information) with such business exclusively to the degree related to such a transaction or a service. We also need to render with the telephone number and other pertinent information that our customers submit to our Number Insight and Verify Services to a variety of third-party database vendors with regards to performing those Services. And based on the pertinent jurisdictions, we may receive and reveal to our requesting customers the information we have got from such third party and publicly accessible databases including database, without restriction, a telephone number’s validity, type (e.g., mobile, landline, etc.), matching device status (e.g. whether or not it is currently available for messaging), roaming status, carrier, country of location, and whether or not the number has been ported. Agents, Consultants, Affiliated Companies, and Matching Third Parties. We make use of other companies and people to carry out tasks at our end and want to share your information with them to offer our own products or services to you; for example, data storage services, marketing services, database management services, and payment processing company to take delivery of and smooth the progress of your financial transactions for us. End-users' personal information will not be shared by us with any third parties for marketing purposes. SMS opt-in data will not be shared, rented or sold to third-parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Additionally, because we are an international company, by including info on our Site or if not using our Services, Personal Information that we process and gather may be transferred between companies, business units and employees who are connected to us and you by means of this unequivocally give consent to trans-border transmission of these details. Unless and until we tell you in a different way, our agents do not possess the right to utilize the Personal Information we share with them beyond what is considered a must to help us. Notwithstanding in which country you live in or supply information from, you give consent to us to use, process and accumulate your information in the Lebanon, UK, UAE and Saudi Arabia where we operate, which may have varied rules, regulations and protections with regards to the privacy than those in your jurisdiction. User Profiles and Public Forum Submissions. Certain user profile information, including name, location, and any text or other content that such user has submitted to a public forum on the Services, may be displayed to other users to assist user interaction within the Services or deal with your request for our services. Please keep in mind that any Personal Information or other content you offer to public forum features on our Site, (i.e. on discussion boards, blog comments, chat areas, etc.) becomes freely available, and can be gathered and used by anyone. Your user name may also be viewable to other users in relation to the foregoing. Business Transfers. We may opt for buying or selling assets, and may share and/or transfer customer and other user information in connection with the evaluation of and entry into such transactions. Plus, if we (or our assets) are acquired, merged, modernized, or if we move out of business, enter bankruptcy, or get through some other revision related to control or analogous event, you take the receipt and exclusively give consent that Personal Information could be one of the assets transferred to or acquired by a third party. Protection of BroadNet Technologies and Others. Notwithstanding anything to the contrary, we reserve the right to access, read, preserve, and disclose any information that we believe is reasonably necessary to comply with law, legal obligations, regulations, law enforcement, governmental and other legal requests, or court order; enforce or apply our Terms of Use and other agreements; address fraud, security or technical issues; or protect the rights, property, or safety of BroadNet Technologies, our employees, our users, or others.

§08

Is Personal Information About Me secure?

Your account is shielded by a password for your privacy and protection. You must put off illegal access to your account and Personal Information by choosing and safeguarding your password the right way and limiting your access to your computer or device and browser by signing off after you have completed getting access to your account. We make efforts to safeguard the privacy of your account and other Personal Information we hold in our records, but sorry to say, we cannot vouch for total security. Illegal entry or use, hardware or software breakdown, and other reasons, may compromise on the security of user information at any time.

§09

What type of Personal Information Can I Access?

Using your account settings, you may access your personal information and in other cases, edit or remove the following information that you have provided to us as follows: • name • user name and password • organization name • email address • location • telephone number(s) • payment information The information you can view, update, and delete is subject to change with respect to the changes in the Services. If you have any questions about viewing or updating information, we have on file about you, please get in touch with us at info@broadnet.me.

§10

What Options Do I Have?

Our customers can always opt not to divulge information to us, but keep in mind that some information may be required to sign up with us or capitalize on some of our features. Our customers have the flexibility to incorporate, update, or remove information as expounded above. When you bring up-to-date information, however, we may retain a copy of the unaltered information in our database. You may ask for the removal of your account by emailing info@broadnet.me. Some information may hang about in our records after your removal of such information from your account. We may use any gathered data that is drawn from or incorporating your Personal Information after you bring up to date or remove it, but not in a style that would make out you for my part unless or else stated in this Privacy Policy.

§11

What If I have Questions About This policy?

If you come up with questions or concerns about our privacy policies, please send us a thorough message to info@broadnet.me, and we will make our best efforts to deal with your concerns. Support Team Support Contact Online Contact

§12

Definitions

Capitalised terms used in this document carry the meanings assigned to them in the Master Services Agreement and the BroadNet Data Processing Agreement. Where conflict arises, the MSA prevails for commercial terms and the DPA prevails for data-protection terms.

Quick reference

BroadNet: BroadNet Technologies Sarl, headquartered in Dubai, United Arab Emirates, and its wholly-owned subsidiaries.
Customer: The legal entity that has executed an order form or Master Services Agreement with BroadNet.
Services: The messaging APIs, dashboards, and supporting infrastructure provided by BroadNet under an order.
Personal Data: Has the meaning given in Article 4(1) GDPR; equivalent definitions apply under UAE PDPL and Saudi PDPL.

Questions?

Questions about this document or our legal terms? Our legal team responds within two business days.

legal@broadnet.me

BroadNet Technologies Sarl · Dubai, UAE · Operating since 2003

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