BroadNet
Accessibility

Accessibility Statement

Last updated

Our commitment

BroadNet Technologies Sarl is committed to making broadnet.me usable by the widest possible audience, including users who rely on assistive technologies. We design and develop against WCAG 2.2 Level AA and treat accessibility as a product requirement, not an afterthought.

Conformance status

broadnet.me is built and tested to conform to WCAG 2.2 Level AA. We measure against the standards published by the W3C Web Accessibility Initiative and the European Accessibility Act (EAA, Directive 2019/882). Audits are performed by an independent accessibility firm at least annually; in-flight tickets and discoveries between audits are prioritised on the engineering roadmap.

What we've built in

  • Semantic HTML landmarks (main, nav, header, footer) on every page.
  • Keyboard navigation across every interactive control, with visible focus rings.
  • Skip-to-main-content link at the top of every page.
  • Alt text on meaningful images and ARIA labels on icon-only controls.
  • Color contrast of at least 4.5:1 for body text on default backgrounds.
  • Right-to-left layout and Arabic-native typography across the /ar locale.
  • Forms with associated labels, programmatic error messages, and inline validation.

Known limitations

Some legacy content imported from older campaigns may not yet meet the same standard. Where we identify a gap (typically heading order, contrast ratio, or focus indication) we fix it in the next maintenance window. If you encounter content that's hard or impossible to use, please tell us — we will address it.

Feedback & assistance

If you encounter an accessibility barrier on broadnet.me, please get in touch. We aim to respond within five working days.

accessibility@broadnet.me or use the contact form with the subject line “Accessibility”.

Regulatory enforcement

In the European Union, the EU Accessibility Act (EAA) is enforced by each member state's designated body. If you are not satisfied with our response, you may file a complaint with the market-surveillance authority in your member state.