Campus-grade messaging
for schools and universities.
Admissions and enrolment nudges, attendance and safeguarding alerts, fee reminders, exam and result notifications and parent engagement — with student-data-aware routing, per-guardian consent, and PDPL / FERPA-aware controls.
Schools, universities and EdTech running on BroadNet
Every campus message,
from enquiry to graduation.
The same orchestration that sends a same-minute absence alert to a guardian also runs your admissions nudges, fee reminders and result notifications — with student-data-aware routing and consent held per guardian.
Attendance & safeguarding
Same-minute absence alerts to guardians and safeguarding escalations to duty staff — the messages that must arrive within minutes, on any handset.
Admissions & enrolment
Application-step reminders, document-upload deep-links, offer and acceptance nudges — lifting completion and reducing summer melt.
Fees & payments
Fee-due, instalment and payment-confirmation reminders with a pay-now deep-link — improving on-time payment without a call campaign.
Exams & results
Exam schedules, seating and result-ready notifications with a secure portal deep-link — grades stay in the SIS, never in the message body.
Parent & student engagement
Parent-evening bookings, event reminders, transport and bus-delay alerts and campus announcements — segmented by year group.
Retention & onboarding
Orientation flows, at-risk-student nudges from your LMS analytics, and re-enrolment reminders — driven by your own engagement signals.
Student-data-aware by design.
Education messaging carries some of the most sensitive personal data an institution holds, much of it about minors. We architect for least-privilege exposure — student records stay in your SIS; we move the deep-link.
Federal Decree-Law 45/2021 and KSA PDPL 2023 — per-guardian consent ledger, lawful-basis tagging and cross-border restrictions, with additional care for minors' data.
For US-linked programmes, FERPA-aware handling: student education records stay in your SIS and are never carried in a message body, only behind a signed portal deep-link.
EU GDPR Article 28 DPA and UK GDPR addenda available for institutions with cross-border students and staff.
Aligned to UAE Ministry of Education and KHDA, and KSA Ministry of Education, message-content and sender-ID expectations for schools.
Information-security management certified across Dubai, Frankfurt and Singapore data-centre estates.
Security, availability and confidentiality criteria, audited continuously across a 12-month observation window.
Absence alerts and fee reminders reach guardians on WhatsApp and SMS, with student records kept in the SIS.
Challenge: Absence calls and posted fee letters were slow and easy to miss, and grades occasionally travelled in message bodies against policy. Approach: An international school group moved attendance, fees and results messaging onto BroadNet's WhatsApp + SMS orchestration, holding student records behind portal deep-links and enforcing per-guardian consent. Reference available under NDA.
The channel mix
institutions actually run.
Education leans on WhatsApp for rich, two-way parent engagement and SMS for the universal, unmissable alerts — absence, safeguarding, exams — that must reach every guardian regardless of handset. Voice covers accessibility and urgent escalations.
WhatsApp Business
Parent engagement, admissions, bookings and two-way support — branded, rich, high open rate.
SMS
Universal reach for absence, safeguarding and exam alerts. Every guardian, every handset.
Voice & flash-call
Urgent safeguarding escalations, accessibility for some guardians and OTP portal access.
From the SIS or LMS
to the guardian's pocket.
One REST call from your student information system, LMS or admissions platform. BroadNet handles channel selection, language routing and deep-link hydration — and never sees student records in the message body.
Webhook from PowerSchool, a bespoke SIS, an LMS or admissions CRM. Guardian-keyed, template-pinned, records stay in your system.
WhatsApp if reachable; SMS otherwise. Per-guardian consent and quiet-hour check; hydrate template with a signed portal deep-link.
Direct Meta or MNO route. DLR back to your SIS within seconds. Signed audit log retained per PDPL and safeguarding policy.
Built for safeguarding and the data office.
- Deep-link template manager — grades and student records never land in a message body, only a signed link to your portal.
- Per-guardian consent ledger across SMS, WhatsApp and Voice, with extra care for minors' data under PDPL and GDPR.
- Same-minute absence and safeguarding alerts on direct operator routes so time-critical messages actually arrive.
- SIS / LMS / admissions webhooks for common platforms and custom stacks — guardian-keyed, no glue code.
- 30+ language templates with Meta-policy linting — Arabic, English, Hindi and Tagalog ready out of the box.
Your industry, on a carrier-grade network.
Compliant, reliable messaging tuned to your sector — across MENA, Africa and Asia.
The questions buyers ask most.
How do you keep grades and student records out of messages?
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How do you keep grades and student records out of messages?
The template manager enforces a data-light pattern: the message carries a signed, expiring deep-link to your parent or student portal, and grades and records stay in your SIS. This keeps you inside PDPL, GDPR and FERPA-aware data-minimisation expectations, which matter especially for data about minors.
How is consent handled for guardians of minors?
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How is consent handled for guardians of minors?
Consent is held per guardian, timestamped and exportable, with quiet-hour and frequency rules applied per jurisdiction. Because much of the data concerns minors, the consent ledger and least-privilege deep-link pattern are designed to give your data office a defensible record.
How fast do absence and safeguarding alerts arrive?
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How fast do absence and safeguarding alerts arrive?
They route on direct operator routes with delivery receipts, so a same-minute absence alert reaches the guardian and a safeguarding escalation reaches duty staff within minutes — and you can prove delivery, which matters for safeguarding audits.
Which systems do you integrate with?
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Which systems do you integrate with?
We ingest webhooks from student information systems, learning management systems and admissions CRMs — PowerSchool and bespoke SIS platforms among them. Events are guardian-keyed and map closely to common SIS shapes, so integration is usually light.
Can we message in the languages our families actually speak?
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Can we message in the languages our families actually speak?
Yes. The template manager supports 30+ languages with Meta-policy linting — Arabic, English, Hindi, Tagalog and more out of the box — so a diverse parent body receives messages in a language they read, from one template set.
What regulators and standards do you align to for education?
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What regulators and standards do you align to for education?
We align to UAE Ministry of Education / KHDA and KSA Ministry of Education content and sender-ID expectations, hold ISO 27001 and SOC 2 Type II, and operate PDPL, GDPR and FERPA-aware controls. We do not claim PCI-DSS — fee-card handling stays with your payment provider behind the pay-now link.
Move your school's messaging
onto carrier-grade rails.
Talk to our education team about routing, consent, deep-link templates and pricing for attendance, admissions and fees workloads. Most institutions are live in under three weeks.