BroadNet
Industry · Tech & SaaS

Developer-grade messaging
for product and platform teams.

OTP, transactional notifications, customer-success nudges and webhook-driven alerts — exposed as a REST API your product team typically integrates in 2–5 business days. Official TypeScript SDK, OpenAPI 3.1 spec, delivery webhooks, and test credentials within one business day of your request.

Developer surface · at a glance
1 day
Reply to test-access requests
A messaging engineer sends your test credentials
329
Documented API endpoints
OpenAPI 3.1 spec · official TypeScript SDK
30,000/s
SMS per node
No fixed per-account API rate limits
99.99%
API uptime SLA
Contractual, on production API endpoints
REST + SMPP + webhooks. OpenAPI 3.1. Test access on request, with a reply within one business day.

Product teams shipping notifications through BroadNet

Regional mobility platformPan-MENA food-delivery platformRegional music-streaming appReal-estate marketplace, MENATransport-tech super-appHigh-volume fintech platformRegional ecommerce marketplaceGovernment digital services entity
Use cases

Every product surface,
one API key away.

From sign-up OTP to billing-failure recovery, the same REST API powers every transactional message your app sends. API-first, webhook-driven, and proven on test access before you go live.

OTP & 2FA

Sign-up, login and step-up auth on SMS → WhatsApp → Voice → flash-call failover. One verify endpoint, billed per success.

Sub-5s P95Channel failoverBilled per success

Transactional notifications

Account events, security alerts, billing receipts and subscription updates — fanned out to the channel each user prefers.

User-pref routingRetry with backoffDLR webhook

Customer-success nudges

Activation reminders, onboarding milestones and trial-expiry alerts — driven by your own product-analytics events.

Event-drivenCohort sendFrequency cap

Security & alerts

Anomalous-login alerts, password-change confirms and on-call paging via SMS or Voice with retry escalation.

Webhook payloadOn-call escalationVoice fallback

Inbound + webhooks

Two-way SMS and WhatsApp into your product. Inbound messages and delivery reports pushed to your webhook, retried with exponential backoff, replayable from the dashboard.

Inbound + DLRExponential retryDashboard replay

Embedded experiences

Verify flows, WhatsApp opt-in and click-to-chat embedded in your product on the same REST API — typed calls from the TypeScript SDK, or plain HTTP from any stack.

TypeScript SDKOpenAPI 3.1Drop-in widgets
Compliance

Audit-ready for your enterprise buyer.

Even early-stage SaaS hits the enterprise security review. BroadNet ships SOC 2, ISO, PDPL and GDPR documentation on day one, so your messaging line item never blocks a deal.

SOC 2SOC 2 Type II

Security, availability and confidentiality criteria, audited continuously across a 12-month observation window. Report shareable under NDA.

Attestation available on request
ISOISO/IEC 27001:2022

Information-security management certified across Dubai, Frankfurt and Singapore data-centre estates.

Attestation available on request
GDPRGDPR & CCPA

EU GDPR Article 28 DPA, UK GDPR and California CCPA/CPRA addenda available on day one for cross-border products.

Attestation available on request
PDPLMENA PDPL

UAE Federal Decree-Law 45/2021 and KSA PDPL 2023 — for SaaS shipping into the GCC.

Attestation available on request
HIPAAHIPAA aware

BAA available for healthcare-adjacent SaaS workloads on request. PHI-scrubbing in webhook logs.

Attestation available on request
Case study · regional super-app

Separate SMS and OTP vendors consolidated onto one API key.

Challenge: The super-app's microservices were wired into several messaging vendors, with bespoke retry logic in each service. Approach: A leading regional super-app migrated to a single BroadNet verify + messages API key, replacing custom retries with automatic channel failover. Customer reference available under NDA.

Channel mix

The channel mix
SaaS teams actually ship.

SaaS teams typically start with SMS-only OTP, then add WhatsApp for cost and reach, and Voice as failover. The same API powers all three — start with one channel, light up the rest with a flag.

SMS

Universal-reach OTP and transactional. Every user, every handset. Day-one channel for most SaaS.

WhatsApp Business

Lower cost, higher engagement, and the default for product nudges in MENA and South Asia.

Voice & flash-call

OTP failover and on-call escalation. Flash-call can lower OTP cost where carriers support it.

Architecture

One REST call,
every channel.

POST /sms/sendSms for one message. POST /sms/sendbulk for a recipient file. POST /whatsapp/message/sendbulk for WhatsApp. One Bearer token and one path family per channel — SMS, WhatsApp, RCS, Telegram, Email and more — while BroadNet handles routing, failover and DLR.

Your app
REST · SMPP
BroadNet
Routing · failover
Carrier / Meta
Direct route
User
Verified delivery
01 · Call

POST /sms/sendSms with senderId, destinationNumber, message and messageType, authenticated with your Bearer token. The message ID in the response identifies the send for DLR reconciliation.

02 · Route

Channel picked by user preference + reachability. Failover chain runs automatically if first hop fails.

03 · Webhook

DLR pushed back to your app's webhook within seconds. Replayable from the dashboard. Retried with exponential backoff.

Why product teams pick BroadNet

Built for developers, by developers.

  • One API token, 200+ countries, every channel. Call the REST API from any language, or use the official TypeScript SDK (@broadnet/cpaas-sdk).
  • OpenAPI 3.1 spec — import directly into Postman, Insomnia or your codegen pipeline.
  • Test access within one business day of your request: you send to your own verified number and prove a working OTP flow before production.
  • SOC 2 Type II + ISO 27001 + GDPR DPA available day one — your enterprise security review will not block a deal.
  • USD billing globally, AED/SAR for MENA accounts. Volume tiers transparent and self-serve.
Built for your industry

Your industry, on a carrier-grade network.

Compliant, reliable messaging tuned to your sector — across MENA, Africa and Asia.

200+
Countries
60,000+
Enterprises
Since 2003
Operator-direct
Developer-grade SLA

Ship your first message
with test access.

Test access on request, with a reply within one business day. Pay-as-you-go after. Volume pricing from 100k messages a month. SOC 2 + ISO + GDPR-aligned.

$ curl -X POST https://api.broadnet.me/sms/sendSms