BroadNet
Email · Inbox-first deliverability

Email that
lands in the inbox.

Transactional and marketing email as a first-class channel in the BroadNet stack — one API and one account alongside SMS, WhatsApp, RCS, and voice. SMTP relay, REST API, machine-learning reputation management, and a web tool for marketing teams. Built for OTPs, statements, alerts, and campaigns where delivery actually matters.

DMARC · SPF · DKIM · BIMIDedicated + shared IP pools
The BroadNet snow leopard beside a stream of glowing envelopes entering an inbox, spam falling away
BroadNet · email to SMS
Email messaging
99.99%
uptime
<3s
submit → accept
200+
countries

Email infrastructure trusted across regulated industries

OTP delivery·Statements + invoices·Fraud + security alerts·Marketing campaigns·Shipping notifications·Booking confirmations
By the numbers

Deliverability, built in.

Sender authentication is set up and monitored for you, on the same contracted 99.99% platform SLA as every other channel.

Availability
99.99%
uptime SLA

Contracted platform uptime on the email API.

Speed
<3s
submit → accept

Typical API-to-recipient-MTA time for transactional traffic.

Reach
Global
MTA coverage

Direct delivery to Gmail, Outlook, Yahoo, ProtonMail, and regional providers.

Compliance
Full
auth stack

DMARC, SPF, DKIM, BIMI, ARC sealing — set up and monitored for you.

How it routes

From your API call to the inbox,
in 5 steps.

Every send passes through the compliance gate, the AI reputation engine, and a warmed sending MTA — never directly into the recipient's MX without those steps.

  1. 01 · INGRESS
    Your app

    REST API or SMTP relay. Bearer-token auth, retries with backoff, request validation at the edge.

    p50 < 30ms
  2. 02 · POLICY
    Compliance gate

    Suppression list check, unsubscribe enforcement, DMARC alignment, content scan.

    p50 < 40ms
  3. 03 · AI ENGINE
    Reputation AI

    Per-recipient send-time prediction, content scoring, subject-line optimisation, IP pool selection.

    p50 < 60ms
  4. 04 · MTA
    Sending MTA

    DKIM signing, BIMI/ARC headers, warmed IP pool, MX-aware retry queue.

    p50 < 200ms
  5. 05 · INBOX
    Recipient inbox

    Bounce + open + click + spam-complaint feedback loops processed in real-time.

    p50 < 3s
  6. ← Opens · clicks · bounces · complaints (webhook)
Why operators and enterprises pick BroadNet

Why teams switch their email to BroadNet.

The four reasons enterprises move email infrastructure to BroadNet: deliverability that holds, an AI reputation engine that works, a stack that serves both developers and marketing, and a regional team that knows MENA mailbox providers — on the platform that's run enterprise messaging since 2003.

01 · NETWORK

1,000+ direct operator connections — not aggregator hops.

We hold our own SMPP and SS7 binds with destination operators in 86 countries, and every other route is a labelled partner route. No grey routes, no surprise re-routing, no opaque price markups in the middle.

1,000+Direct operator routes
02 · HERITAGE

Twenty-three years of carrier-grade messaging, audited continuously.

Operating since 2003, headquartered in Dubai. We carry 300M+ application-to-person messages a day for banks, governments, airlines, and the platforms that power the modern internet.

2003Operating since
03 · REACH

MENA-headquartered with reach to 200+ countries.

Local presence across the Middle East and North Africa, plus pan-African, South Asian, and South-East Asian operator relationships that make global rollouts feel like a single market.

200+Countries reached
04 · COMPLIANCE

Audit-grade by default, regulator-recognized in every market.

ISO 27001 / 9001 / 22301, SOC 2 Type II, GSMA Associate Member, HIPAA-aligned, GDPR-aligned. Sender-ID registrations handled by an in-region compliance team in every regulated market.

0Compliance incidents
Three ways in

One backend.
Three front doors.

Same reputation engine, same compliance gate, same analytics — pick the interface that fits your team.

FOR DEVELOPERS

REST API

POST /email/email-service/send with smtpId, subject, body and recipients. Bearer-token auth, retries with backoff, webhooks for opens / clicks / bounces / complaints. Call it from any language, or use the official TypeScript SDK.

Read the docs
FOR LEGACY SYSTEMS

SMTP relay

smtp.broadnet.me on port 587 (STARTTLS) or 465 (TLS). Bearer-token auth via PLAIN/LOGIN. Standard SMTP headers + X-BN-* extensions for tags, tracking, and pool selection.

Get SMTP credentials
FOR MARKETING TEAMS

Web tool

Drag-and-drop template editor, audience segmentation, A/B subject testing, send-time optimisation, live deliverability dashboard, suppression management. No code required.

Tour the web tool
Capabilities

Built for the inbox,
not the spam folder.

AI reputation engine

Per-recipient send-time prediction, subject-line scoring, content classifier, and IP-pool selection. The model learns from your historical opens, clicks, bounces, and complaints to lift inbox placement automatically.

send-time tuningsubject AIIP-pool routing

SMTP relay + REST API

Connect over SMTP on port 587 or 465, or POST to /email/email-service/send. Bearer-token auth, retries with backoff, delivery webhooks. Both interfaces share the same reputation engine and analytics.

SMTP 587/465REST + webhookstoken auth

Marketing-team web tool

Drag-and-drop template editor, audience segmentation, A/B testing, send-time optimisation, real-time deliverability dashboard. Built for non-developers who own campaigns end-to-end.

drag + dropA/B testinglive dashboard

Reputation + IP warming

Dedicated IPs warmed automatically by our reputation engine; shared pools tuned per industry vertical. Real-time blacklist monitoring across 70+ DNSBLs.

auto warmingDNSBL monitoringshared + dedicated

Auth stack done right

DMARC, SPF, DKIM, BIMI, and ARC sealing — set up via guided DNS workflow, monitored continuously, and alerted when records drift. Aggregate DMARC reports parsed for you.

DMARC + BIMIARC sealingDNS drift alerts

Suppression + compliance

Automatic suppression on bounce, complaint, and unsubscribe. CAN-SPAM, GDPR, and CASL handling out of the box. List-Unsubscribe headers (RFC 8058 one-click) added by default.

one-click unsubGDPR + CAN-SPAMauto suppression
Use cases

From OTPs to drip campaigns,
on one infrastructure.

OTP + 2FA via email

Sub-3-second submit-to-inbox for verification codes, with email-side fallback when SMS isn't appropriate.

Transactional alerts

Receipts, password resets, security alerts, shipping updates, booking confirmations — high-volume, time-sensitive.

Marketing campaigns

Segmented sends, A/B testing, optimised send-time, real-time engagement analytics — full marketing stack.

Lifecycle + retention

Onboarding sequences, re-engagement, churn intervention, drip campaigns triggered by your back-end events.

Statements + invoices

Encrypted PDF attachments, delivery receipts, audit-grade logging for financial communications.

Multi-channel orchestration

Pair with SMS, WhatsApp, RCS, and voice via the BroadNet omnichannel layer — one webhook, one contract.

Customer stories

What it looks like
when email starts landing.

Tier-1 GCC bankBanking · UAE / KSAAESA
Challenge
OTP-by-email delivery had degraded across multiple mailbox providers, with codes landing in spam during peak hours.
Approach
BroadNet rebuilt the auth stack (DMARC alignment, fresh DKIM key rotation, BIMI), shifted OTP traffic to dedicated warmed IPs, and tuned the reputation engine per-mailbox-provider.
Digital banking lead
Dedicated
Warmed IPs
DMARC
Strict alignment
Regional ecommerce marketplaceRetail · MENA + AfricaEGNG
Challenge
shipping notifications and cart-abandonment emails were being throttled by mailbox-provider rate limits, causing hours-long delivery delays at peak.
Approach
BroadNet shifted to per-recipient send-time prediction, multi-IP-pool routing, and reputation-aware rate adaptation.
Lifecycle marketing lead
AI
Send-time prediction
Multi-pool
Routing
Government digital services entityPublic sector · MENAAE
Challenge
citizen-alert emails needed audit-grade deliverability proof and authenticated sender identity for regulator review.
Approach
BroadNet implemented full DMARC strict mode, ARC sealing for forwarders, BIMI with verified mark, and delivery receipts per message.
Director, citizen communications
DMARC
Strict + ARC
BIMI
Verified mark
Signed
Delivery receipts

Email infrastructure audited and certified — regulator-recognised across MENA, Africa, and Asia.

ISO27001ISO9001SOC 2Type IIGDPRReadyHIPAAAligned
Compliance + auth

Auth stack done right,
monitored continuously.

SPF

Generated for your domain, validated, monitored. Includes our sending range.

DKIM

Per-domain key with rotation. Selector under your control. Signs every outbound message.

DMARC

Aggregate reports parsed for you. Move from p=none to p=reject safely with our guided workflow.

BIMI

Verified mark workflow coordinated with the issuing authority. Brand logo in the inbox.

ARC

ARC sealing for messages that traverse legitimate forwarders (mailing lists, .edu).

TLS 1.3

Mandatory STARTTLS to recipient MTAs that support it; reported when unavailable.

DNSBL monitoring

70+ blocklists watched in real-time. Auto-alert and re-route if any of our IPs are listed.

Suppression list

Global across SMTP + API. Bounce + complaint + manual + unsubscribe — all honoured.

Questions buyers ask

Eight answers,
no marketing fog.

We don't quote a single platform-wide figure — inbox placement depends on your sender reputation, list quality and content, and it differs by mailbox provider (Gmail, Outlook, Yahoo, ProtonMail, regional ME providers). What we control is the sending side: SPF, DKIM and DMARC alignment (plus BIMI), automatic warm-up for new senders and IPs, and continuous deliverability monitoring, with per-mailbox-provider reporting in your dashboard.

REST for any new integration — Bearer-token auth, retry-and-reconcile, delivery webhooks, modern. SMTP relay for legacy systems that already speak SMTP (older CRMs, accounting platforms, MTAs). Both share the same reputation engine, suppression list, and analytics, so you can mix them freely.

Four things. (1) Per-recipient send-time prediction based on historical opens. (2) Subject-line scoring before send, with optional auto-rewrite. (3) Content classifier to flag spam-triggering phrasing. (4) IP-pool selection per recipient — picking the warmest IP that matches the recipient's mailbox provider. All four are trained on your historical sending performance, not a generic model.

Yes on enterprise. We provision dedicated IPv4 in the region you choose, warm them automatically over 14-28 days, and monitor them against 70+ DNSBLs in real-time. Shared pools are available for lower-volume senders and we segment shared pools by industry vertical so OTP traffic isn't co-mingled with marketing.

Guided DNS workflow on signup: we generate the SPF include, DKIM selector keys, and DMARC record, and verify each via dig-style checks before going live. BIMI requires a verified mark (VMC); we coordinate with the issuing authority for you. Aggregate DMARC reports are parsed and surfaced in the dashboard so you can move from p=none to p=quarantine to p=reject safely.

Yes — that's the whole point. Drag-and-drop template editor with our component library, audience segmentation via filter expressions or CSV import, A/B subject and content testing with statistical significance reporting, send-time optimisation, and a live deliverability dashboard. Marketing owns the campaign end-to-end; engineering owns the API.

GDPR, CAN-SPAM, CASL (Canada), PDPL (KSA), and PDPL (UAE) out of the box. List-Unsubscribe headers per RFC 8058 (one-click unsubscribe) added automatically. Suppression list honoured globally across SMTP and API. Aggregate DMARC reports retained for audit. HIPAA-aligned templates available for healthcare workloads with BAA on enterprise tier.

Per 1,000 sends, with volume tiers from the first 100K/month. Dedicated IP, BIMI VMC, and enterprise SLA carry separate fees. Bundled pricing available when combined with SMS, WhatsApp, RCS, or voice on a multi-channel contract. Request a quote and we come back with per-volume rates valid for 60 days.

Question not here? Ask our engineering team

Pricing

Per 1,000 sends, tiered by volume.

Bundled discounts when combined with SMS, WhatsApp, RCS, or voice. Dedicated IPs and BIMI verified marks carry separate fees. No setup, no per-seat charges on the web tool.

Carrier-grade delivery

Delivered to 200+ countries, direct to the operator in 86.

No grey routes: a direct operator bind wherever one is commercially available, otherwise a labelled partner-managed route. One API to every channel, on a network built since 2003.

200+
Countries
1,000+
Operator connections
300M+
Msgs·day
Deliverability built in

Audit your email
deliverability today.

We'll run a free deliverability audit on your current sender — DMARC alignment, inbox-placement test across major providers, reputation score, and a remediation playbook. Most audits land in your inbox within one business day.

$ curl api.broadnet.me/email/email-service/send · smtp: smtp.broadnet.me:587