EU tier-1 · ARCEP + CNIL

A2P SMS, OTP, and sender ID rules in France.

BroadNet delivers A2P SMS and OTP in France over direct connections to Orange France, SFR, Bouygues Telecom, and Free Mobile, with ARCEP sender ID registration in 5-10 business days (alphanumeric). Direct termination into Orange France, SFR, Bouygues Telecom, and Free Mobile with French STOP keyword and CNIL alignment handled in-house.

Request route availability for France Get pricing for France

+33·MCC 208·ARCEP·EUR billing

Routing snapshot

Direct operators

Operator-direct binds to every major MNO.

Latency

2.35 s

typical OTP

Typical delivery

99.6%

typical delivery rate

Price band

EUR 0.065 – 0.085

per SMS

Regulator

ARCEP

sender ID filed

Carrier-grade infrastructure, operating since 2003.

Indicative from-rates

From-rates by channel in France

Plan a launch See the full rate card

SMSfrom$0.0750per SMSIndicative list rate, reviewed September 24, 2026Volume pricing available
OTPRequest a quote Channel list rate from $0.0120 per verification (all markets)
WhatsAppRequest a quote Channel list rate from $0.0135 per template message (all markets)
RCSRequest a quote Channel list rate from $0.0080 per session (all markets)
VoiceRequest a quote Channel list rate from $0.0150 per minute (all markets)

Indicative list prices in USD, excluding taxes and sender-ID registration fees. Final per-operator pricing is confirmed in your quote.

02 · Country overview

The France A2P market at a glance.

France

Direct operators · 4

BroadNet HQ, Dubai

FranceOther BroadNet marketsBroadNet HQ, Dubai

France is served by 4 licensed mobile networks (Orange France, SFR, Bouygues Telecom, and Free Mobile) covering a subscriber base of 78M. Autorité de Régulation des Communications Électroniques et des Postes (ARCEP) regulates A2P messaging and sender-ID registration. Alphanumeric sender IDs require registration with operator (and 33700 anti-spam). French STOP keyword mandatory for promotional. GDPR + LCEN. CNIL enforcement. STOP and STOP MAIL keywords honoured in French.

Technical facts

Technical facts for France

Network codes, message lengths and sender-ID rules in one table. Segment lengths are the GSM standard values (3GPP TS 23.038).

Technical facts for France
Mobile country code (MCC)	208
Dialling code	+33
Operators (MCC-MNC)	Orange France · 208-01 SFR · 208-10 Bouygues Telecom · 208-20 Free Mobile · 208-15
SMS length, GSM-7 (Latin alphabet)	160 characters in a single SMS; 153 per part when concatenated
SMS length, UCS-2 (Arabic, Cyrillic and other scripts)	70 characters in a single SMS; 67 per part when concatenated
Regulator	ARCEP (Autorité de Régulation des Communications Électroniques et des Postes)
Sender-ID rules	Alphanumeric sender IDs require registration with operator (and 33700 anti-spam). French STOP keyword mandatory for promotional.
Sender-ID lead time	5-10 business days (alphanumeric)

03 · Supported channels

Channels live in France.

One contract, one contact model. Fall back between SMS, WhatsApp, and Voice with shared opt-in evidence and a single audit trail.

Live

SMS

Operator-direct A2P. Numeric senders preferred for transactional; alphanumeric supported.

Live

OTP

Sub-3-second median across tier-1 operators. PSD2 SCA-grade reliability.

Live

WhatsApp Business API live; growing share for customer-care and re-engagement traffic.

Available

RCS

RCS Business Messaging rolled out on major operators via Google MaaP; verified senders supported.

Available

Voice

Voice OTP / TTS available as SMS fallback. PSD2-grade audit trail.

04 · Sender ID registration

How do I register a sender ID in France?

Filed end-to-end by BroadNet's compliance team — KYC pack, operator approval, and renewal cycles handled on your behalf.

Scope

ARCEP · Orange France and SFR

5-10 business days (alphanumeric)

Format: Alphanumeric, up to 11 chars (numeric long-code also supported)
Pre-registration: Set by the operators; BroadNet confirms the current requirements during onboarding
KYC documents: Confirmed during onboarding
Renewal cycle: Confirmed during onboarding
Common rejection causes: Sender-ID rules are set by the operators; BroadNet confirms current requirements during onboarding.

05 · OTP delivery

What OTP delivery looks like in France.

Latency profile, peak-hour behaviour, recommended fallback chain, and the fraud signals our firewall watches in-market.

Typical latency window

Median 2.35 s with a 95th-percentile inside 8 seconds across operator-direct binds. Two-shot delivery confirmed by DLR.

Peak-hour behaviour

Operator throughput holds steady through local business peaks; throttling kicks in only during outlier mass-send events. BroadNet load-shapes per-MNO to avoid firewall blocks.

Fallback chain

Recommended fallback: Voice OTP after 30s no-delivery. WhatsApp OTP increasingly used as a low-friction alternative.

Fraud signals we watch

SIM-swap attempts on PSD2-SCA flows, robocall-style voice OTP abuse, and number-rented OTP harvesting. PSD2 audit-trail retained for 13 months.

06 · Marketing SMS rules

What you can — and can't — send.

Opt-in, opt-out, quiet hours, content restrictions, and the penalty regime for the France market.

Opt-in

GDPR-compliant opt-in required. Double opt-in is the operator-preferred standard for marketing.

Opt-out

STOP keyword honoured network-wide. Opt-out is one-step and irreversible until the recipient re-consents.

Quiet hours

We have not found a regulator-published time-of-day window for promotional SMS in this market. Agree sending hours with the operator and schedule promotional sends for the recipient's local daytime; transactional traffic runs 24/7.

Content restrictions

Sender-ID brand-impersonation is policed; templates flagged against fraud heuristics. PSD2-SCA flows must use a dedicated transactional sender ID.

Regulator penalties

ARCEP can fine for breaches; GDPR penalties run up to 4% of global turnover for the underlying data-processing violation.

07 · Local operators

Termination,
network by network.

The route status column shows how each operator is reached — a direct BroadNet bind or a labelled partner route. No grey-route exposure. Route grades are indicative planning guides, not live measurements.

Operator	MCC-MNC	Route status	Grade	A2P rate (typ.)
Orange France	208-01	Direct	A+	EUR 0.0751
SFR	208-10	Direct	A+	EUR 0.0731
Bouygues Telecom	208-20	Direct	A+	EUR 0.071
Free Mobile	208-15	Direct	A	EUR 0.069

Rates shown are typical pay-as-you-go for transactional traffic. Promotional traffic is priced separately, and volume tiers reduce both. See the rate-card section below for the full ladder.

Tier	Transactional	Promotional	Notes
Pay-as-you-go	EUR 0.069	EUR 0.079	List rate up to 100K messages/month
Growth · 100K+	EUR 0.061	EUR 0.070	Auto-tier discount
Volume · 1M+	EUR 0.051	EUR 0.059	Includes quarterly route review
Enterprise	Custom	Custom	Direct operator pricing + signed SLA

Alphanumeric sender ID registration: 5-10 business days via operator.

Open the France rate card

08 · Compliance

Compliant
by default.

Every send is pre-screened against Autorité de Régulation des Communications Électroniques et des Postes (ARCEP) rules, the operator firewalls, and the local privacy framework. Where registration is required, BroadNet files the paperwork on your behalf.

GDPR + LCEN. CNIL enforcement. STOP and STOP MAIL keywords honoured in French.

Full regulatory deep-dive

GDPR + LCEN

CNIL enforcement. Consent + records retained.

33700 anti-spam

France's anti-spam registry honoured network-wide.

French STOP keyword

Mandatory French STOP keyword on every promotional SMS.

09 · Use cases

Programmes that work well in France.

Where the BroadNet operator-direct footprint, the local regulator regime, and consumer messaging habits line up.

01
PSD2-SCA OTP and banking transaction alerts under the local financial regime.
02
B2B SaaS account onboarding, MFA, and operational alerts.
03
E-commerce shipment and click-and-collect notifications.
04
Healthcare appointment reminders aligned with national health-data rules.
05
Mobility, ride-hail, and travel itinerary updates with multilingual templates.

10 · How BroadNet helps

What we run for France senders.

The operator relationships, the compliance workflow, the routing position — all on a single contract and a single account team.

Operator-direct binds with Orange France, SFR, and Bouygues Telecom — no aggregator hops, no grey-route exposure.
Sender-ID requirements confirmed during onboarding.
Live in 5–15 business days from test-access request to production, with a dedicated solution engineer through go-live.
Typical delivery rate 99.6% and typical OTP delivery time 2.35 s across the country.
GDPR-aligned operations and EU-resident data plane; PSD2-SCA audit trail retained per regulator guidance.
Numeric and alphanumeric senders supported, with operator-preferred defaults applied automatically.

11 · FAQ

Buyer questions about France.

The questions BroadNet's sales engineers field every week from teams shipping into this market.

What's the typical sender-ID approval time with ARCEP in France?

Typical lead time: 5-10 business days (alphanumeric). BroadNet confirms the current sender-ID requirements and documents during onboarding.

Are BroadNet's routes to France operator-direct?

Yes — every operator on the public coverage table is a direct A2P bind. No aggregator hops, no grey-route exposure. Route grades are indicative planning guides, not live measurements.

Can I send marketing SMS in France without prior consent?

No. Verifiable opt-in is required across every market BroadNet supports, with the consent source, timestamp, and channel logged. Transactional OTP and account-level alerts are exempt from marketing-consent rules.

Which channels do you support for France — SMS only, or also WhatsApp and Voice?

SMS, OTP, WhatsApp Business, and Voice OTP are all supported. RCS Business Messaging is available where the local operator has launched it. All channels run on the same contract and contact model.

Can I be billed in a currency other than EUR?

Yes — billing is available in EUR / USD. Volume tiers apply automatically from 100K messages a month.

Do I need a local-language version of my OTP for France?

Not strictly required for OTP, but operators prefer the body to match the registered template. Marketing traffic should be in the local language — GDPR consent must be in a language the recipient understands.

What happens if a route to France degrades?

BroadNet runs continuous DLR monitoring on every operator. If a route flaps, traffic is automatically re-shaped to the next-best operator on the same destination, and your account manager is notified with a remediation note within the hour.

Do you sign an SLA for traffic to France?

Yes — traffic to this market runs under BroadNet's standard SLA: 99.99% monthly platform uptime, with service credits on enterprise contracts. Support response targets and the credit schedule are published on our Support & SLA page.

12 · Sample template

A ready-to-adapt template for France.

In the local script alongside English. Copy, swap the brand, and we'll register it as part of your sender-ID onboarding.

Mobile subscribers: 78M
Sender ID lead: 5-10 business days (alphanumeric)
Time-to-launch: Live in 5–15 business days from test-access request to production
Billed in: EUR / USD

Sample A2P template · France

English

Your code is 528914.

French

Votre code de vérification est 528914. STOP au 36178.

Alphanumeric sender IDs require registration with operator (and 33700 anti-spam). French STOP keyword mandatory for promotional.

13 · Region