BroadNet
LEGAL

Cookie Policy.

Last updated · August 30, 2026Effective immediately upon publicationDocument · /legal/cookie-policy

Overview

How BroadNet uses cookies and similar browser storage on our websites, what each category does, and how you control your consent.

§01

What are cookies and similar technologies?

A cookie is a small text file a website stores in your browser. "Similar technologies" include local storage and session storage, which let a site remember information in your browser without a traditional cookie. BroadNet uses both. Some are strictly necessary for the site to work; the rest are optional and are only set once you consent.

§02

The categories we use

When you first visit, our consent banner lets you accept or decline each optional category. Analytics, Marketing and Preferences are off by default and are only enabled if you opt in. We group cookies and browser storage into four categories:

  • Essential — required for the site to function: a first-party session identifier (bn_sid), load balancing, and the record of your cookie choices. These cannot be disabled.
  • Analytics — anonymous, privacy-friendly usage metrics that tell us which pages and flows perform well so we can improve them. Only set if you accept Analytics.
  • Marketing — used to measure the performance of BroadNet campaigns and to show you more relevant BroadNet content. Only set if you accept Marketing.
  • Preferences — remembers choices such as language, region, theme and recently viewed products so the site feels consistent across visits. Only set if you accept Preferences.
§03

Do we use third-party or advertising cookies?

No. BroadNet does not use third-party advertising or cross-site tracking cookies, and we do not use Google Analytics. Our analytics are first-party and self-hosted, so your browsing is not shared with an external analytics provider. The only third-party connections are optional embeds you choose to load — for example, a YouTube video — and these are not loaded until you interact with them.

§07

Questions

If you have any questions about our use of cookies, please contact us at info@broadnet.me.

§08

Definitions

Capitalised terms used in this document carry the meanings assigned to them in the Master Services Agreement and the BroadNet Data Processing Agreement. Where conflict arises, the MSA prevails for commercial terms and the DPA prevails for data-protection terms.

Quick reference
BroadNet
BroadNet Technologies Sarl, headquartered in Dubai, United Arab Emirates, and its wholly-owned subsidiaries.
Customer
The legal entity that has executed an order form or Master Services Agreement with BroadNet.
Services
The messaging APIs, dashboards, and supporting infrastructure provided by BroadNet under an order.
Personal Data
Has the meaning given in Article 4(1) GDPR; equivalent definitions apply under UAE PDPL and Saudi PDPL.

Questions?

Questions about this document or our legal terms? Our legal team responds within two business days.

legal@broadnet.me
BroadNet Technologies Sarl · Dubai, UAE · Operating since 2003