AI Answering-Machine Detection
Transcript-based classification with agent feedback loops and tenant-scoped tuning — not static beep detection. Live humans stop getting hung up on.
- False positives
- <3%
- Detection
- <1s
- Feedback loop
- Tenant-scoped
← BroadNet AI mapSurface 03 · outbound voice AI · DialerBee
Stop connecting agents to voicemail. Connect them to real humans.
DialerBee is a multilingual AI outbound dialer for BPOs, collections, telecom resellers and regulated contact centers. Language-aware AI AMD in 12 languages, browser-based WebRTC agents, BYOC SIP routing on top of BroadNet's operator-direct voice estate, and compliance-supporting controls aligned to TCPA, GDPR, TDRA and CST.
At a glance
- 12
- Languages
- 4×
- Contact rate (pilot)
- <3%
- AMD false-positive
- <1s
- Detection time
Pilot benchmarks from selected campaigns. Results vary by list quality, carrier mix and region.
BroadNet · AI outbound calls
Connect agents to real humans, not voicemail.
A multilingual AI outbound dialer with language-aware answering-machine detection in 12 languages, browser-based WebRTC agents, and BYOC SIP on BroadNet's operator-direct voice estate.
AI
Voice agent
24/7
Always on
200+
Countries
Inside a live call
Detect a human in under a second — then talk in their language.
AI answering-machine detection, a language badge, and a live transcript — one active call, front and center. Below is an illustrative snapshot built from sample data.
ExampleOn call
JC
Contact
+34 6•• ••• 218
Connected
Connected
Duration
01:12
Human detectedES · es-MX
AI AMD · transcript-based
Ringing
Pickup
AMD → human · 0.8s
Connected to agent
Live transcript
Transcribed on the call · es-MXAI agent
Hola, buenas tardes. ¿Hablo con el titular de la cuenta?
Contact
Sí, soy yo.
AI agent
Perfecto. Le confirmo su cita del jueves a las 10:00.
Contact
De acuerdo, ahí estaré.
Illustrative example — sample call data, not a live call or a benchmark.
The actual console
Not a mockup — the disposition console agents work in.
One-tap call outcomes, an AI-suggested next best action, and live outcome analytics — so every dial is coded, measured, and feeding the next campaign.
app.dialerbee.com · Call Disposition
The platform
Six pillars of intelligent outbound.
Every capability below is shipping today on dialerbee.com — not a roadmap. BroadNet provides the voice infrastructure underneath when teams choose BroadNet as their BYOC carrier.
Multilingual by design
Language-aware AI models for 12 languages with dialect, tone and slang awareness. Arabic AMD covers Gulf, Levantine, Egyptian and Maghreb patterns — one of the hardest outbound detection challenges in the market.
- Languages
- 12
- RTL ready
- Yes
- Dialects
- 20+
Four dialing modes
Preview, Power, Progressive and Predictive — all on the same platform. Predictive uses ML-driven pacing with simulator-gated deployment and configurable guardrails to help teams manage abandon-rate risk.
- Preview
- Click-to-call
- Power
- Zero idle
- Predictive
- ML pacing
WebRTC agent desktop
Browser-based softphone in Chrome, Edge or Firefox. No installs, no plugins, no IT tickets. Three-column workspace puts phone controls, CRM context and dispositions in one tab.
- Installs
- Zero
- Audio
- HD
- Coaching
- Listen · whisper · barge
Compliance-supporting controls
Configured DNC / DNCR list checks, consent status, calling windows, retry limits and CLI ownership — all checked before dialing. Default-deny policies block + log calls that fail required checks. Frameworks supported include TCPA, GDPR, TDRA, CST, NTRA and TRC.
- Default
- Deny-on-fail
- Audit log
- Immutable
- Calling hours
- Per jurisdiction
BYOC + white-label
Bring your own SIP trunks (BroadNet or any regional carrier) — no per-minute platform fees, no carrier lock-in. Multi-tenant data isolation and a partner admin portal for resellers and BPOs from day one.
- Carrier lock-in
- None
- Tenants
- Isolated
- White-label
- Day one
Language-aware AI
Twelve languages.
Real dialects, not training-data English.
Egyptian Arabic doesn't sound like Gulf Arabic. Mexican Spanish doesn't answer like Castilian. DialerBee trains and tunes per language and per region — and feeds tenant-scoped corrections back into the model so accuracy moves with your carrier mix.
EN
English
US, UK, Australian, South African accents. 200+ voicemail-system patterns.
AR
Arabic
Gulf, Levantine, Egyptian and Maghreb dialects. Full RTL workspace.
ES
Spanish
Latin American and European variants. Regional slang. 20+ countries.
FR
French
Metropolitan and Canadian French. North-African dialect awareness.
IT
Italian
Regional dialects. Italian carrier voicemail patterns.
DE
German
Austrian and Swiss variants. DACH-region carrier coverage.
TR
Turkish
Istanbul and Anatolian variants. Turkish carrier patterns.
HI
Hindi
Hindi AMD and transcription. Regional dialect awareness.
UR
Urdu
Urdu AMD for Pakistan and diaspora markets. Script-aware.
PT
Portuguese
Portuguese AMD and transcription.
ID
Indonesian
Indonesian AMD and transcription.
Dialing engine
Four modes. One platform.
Mode 01
Preview
Agent reviews → click to call
Agent sees contact context before the call connects. Full control for high-value conversations.
Mode 02
Power
Auto-dial the next contact
Pacing engine fires the next call the instant the agent disposes the previous one. Maximum volume.
Mode 03
Progressive
One call per available agent
Perfectly balanced pacing with zero abandoned calls. Designed for compliance-sensitive workflows.
Mode 04
Predictive
ML pacing with simulator
Statistical pacing tuned per campaign. Simulator-gated deployment + configurable guardrails to manage abandon-rate risk.
vs traditional dialers
Where DialerBee
is different.
Six axes that move the buying decision. Each one is a downstream of design choices that were made on day one — not retrofitted under competitive pressure.
AMD
Transcript classification + agent feedback loops + tenant-scoped tuning — not a static beep model.
Languages
Twelve language-aware models with dialect, tone and slang awareness.
Pricing
Per-agent platform pricing with no per-minute platform fees. BYOC controls your telecom cost basis.
Compliance
Compliance-supporting controls for TCPA, GDPR, TDRA, CST, NTRA, TRC. Default-deny architecture; failed checks blocked and logged.
Partner-ready
Multi-tenant isolation + white-label from day one. Partner admin portal with reseller margin dashboard.
Carrier model
Full BYOC. Use BroadNet's direct-bind voice routes, your existing SIP provider, or both. Zero lock-in.
Who runs DialerBee
Built for teams that talk.
Collections
Increase contact rates without crossing the regulatory line. Default-deny consent checks + calling-window enforcement + immutable audit log keep auditors and operators on the same page.
BPOs
Multi-tenant from day one. Per-client compliance, recordings, supervisor scoping and billing. Add new client campaigns in hours, not weeks.
Telecom / SIP resellers
Launch a branded dialer business on top of your existing SIP minutes. White-label tenancy + custom domains + partner admin portal — no software to build.
Sales outbound
Speed-to-lead worldwide. Local-presence DIDs auto-match the customer's area code. CRM iframe puts context next to the dialer panel.
MENA contact centers
Arabic AMD covers Gulf / Levantine / Egyptian / Maghreb dialects. RTL workspace. TDRA, CST, NTRA and TRC-aligned controls baked into core architecture.
Regulated outbound (banking / insurance)
Consent tracking with proof, jurisdiction-aware calling windows, signed-URL recording playback, legal hold. Built for auditors first, not last.
The BroadNet × DialerBee pairing
Operator-direct voice underneath.
Multilingual AI dialer on top.
Teams using BroadNet for SMS, OTP or voice can plug DialerBee in via BYOC SIP and reuse the same operator-direct routes, Arabic-native ops, AED / SAR billing and regional regulator relationships. One commercial relationship — two surfaces.
Voice routes
BroadNet's direct binds become DialerBee's BYOC SIP trunks. Same DLR semantics, same operator deal.
MENA depth
Arabic AMD, RTL workspace, TDRA / CST alignment — operationalised by the same team that runs the SMS estate.
Compliance
Calling windows, consent tracking and audit-grade recordings designed for regulators, not marketing.
FAQ
The questions teams ask
before they switch.
How is DialerBee different from a traditional dialer?
Traditional dialers ship a static beep-detection AMD model that doesn't learn. DialerBee uses transcript-based classification with language-aware models tuned per region — and agent corrections feed tenant-scoped tuning workflows that improve accuracy over time.
Which languages are supported?
Twelve, with full AMD, including English (US, UK, AU, ZA accents), Arabic (Gulf, Levantine, Egyptian, Maghreb), Spanish (LATAM + European), French (Metropolitan + Canadian), Italian, German (DACH variants), Turkish, Hindi, Urdu, Portuguese and Indonesian.
Do agents need to install software?
No. The agent desktop runs entirely in the browser using WebRTC — Chrome, Edge or Firefox. The softphone, CRM iframe, and disposition panel all live in a single tab. No plugins, no IT tickets.
What compliance frameworks does DialerBee support?
DialerBee provides compliance-supporting controls for teams operating under TCPA (US), GDPR (EU), TDRA (UAE), CST (Saudi Arabia), NTRA (Egypt), TRC (Jordan) and other jurisdiction-specific policies. DNC / DNCR list checks, consent status, calling windows and CLI ownership are checked before dialing; default-deny policies block + log failed checks.
Can I bring my own SIP trunks?
Yes. Full BYOC. Connect BroadNet, your existing regional carrier, or your own infrastructure. No per-minute platform fees and no carrier lock-in. DialerBee is a software-only platform on the voice side.
How does DialerBee fit with BroadNet?
DialerBee is BroadNet's sister brand. BroadNet provides the operator-direct voice and messaging infrastructure underneath; DialerBee is the outbound-dialer product on top. Teams already routing SMS or voice through BroadNet can plug DialerBee in via BYOC SIP and reuse the same operator relationships.
Further reading
AI Outbound Dialers in 2026: How BPOs & Collections Teams 4× Their Contact Rate
Predictive pacing, language-aware answering-machine detection, and bring-your-own-carrier economics — the complete guide to choosing an AI outbound dialer.
Are AI phone calls legal? AI voice-agent calling rules in the EU, US and UAE for 2026
AI voice agents can call if you disclose and respect consent. EU AI Act Article 50, the FCC's TCPA ruling and UAE telemarketing rules, compared.
Free 14-day trial · no credit card
Hear the difference.
See the real product live, in your language, on your traffic. Book a personalised demo and bring last month's call logs — we'll show you what changes.
Resources
DialerBee datasheet