# Campus-grade messaging for schools and universities. - Canonical URL: https://www.broadnet.me/solutions/education - Language: en - Publisher: BroadNet (https://www.broadnet.me) - Markdown version of the page above, generated from the rendered page. Industry · Education Admissions and enrolment nudges, attendance and safeguarding alerts, fee reminders, exam and result notifications and parent engagement — with student-data-aware routing, per-guardian consent, and PDPL / FERPA-aware controls. [Talk to an education specialist](https://www.broadnet.me/contact?industry=education) [Explore WhatsApp Business](https://www.broadnet.me/products/whatsapp-business-api) Education traffic · at a glance 1,000+ Direct operator connections Direct binds in 86 countries PDPL Guardian consent Per-guardian, timestamped + exportable 30+ Languages in templates Arabic, English, Hindi, Tagalog + 200+ Countries served From a single API key Student and parent messaging that respects student data and the regulator. Schools, universities and EdTech running on BroadNet International school group Public university, GCC K-12 school network Cross-border EdTech platform Vocational training authority Private tutoring network Higher-education admissions office Ministry of education programme Use cases ## Every campus message, from enquiry to graduation. The same orchestration that sends a same-minute absence alert to a guardian also runs your admissions nudges, fee reminders and result notifications — with student-data-aware routing and consent held per guardian. ### Attendance & safeguarding Same-minute absence alerts to guardians and safeguarding escalations to duty staff — the messages that must arrive within minutes, on any handset. Real-time Guardian-routed Escalation path ### Admissions & enrolment Application-step reminders, document-upload deep-links, offer and acceptance nudges — lifting completion and reducing summer melt. Step reminders Upload deep-link SIS webhook ### Fees & payments Fee-due, instalment and payment-confirmation reminders with a pay-now deep-link — improving on-time payment without a call campaign. Instalment alerts Pay-now link Multi-currency ### Exams & results Exam schedules, seating and result-ready notifications with a secure portal deep-link — grades stay in the SIS, never in the message body. Portal deep-link PII-scrubbed Multi-language ### Parent & student engagement Parent-evening bookings, event reminders, transport and bus-delay alerts and campus announcements — segmented by year group. Year-group segments Bus alerts Two-way ready ### Retention & onboarding Orientation flows, at-risk-student nudges from your LMS analytics, and re-enrolment reminders — driven by your own engagement signals. LMS-driven At-risk nudges Frequency cap Compliance ## Student-data-aware by design. Education messaging carries some of the most sensitive personal data an institution holds, much of it about minors. We architect for least-privilege exposure — student records stay in your SIS; we move the deep-link. PDPL UAE & KSA PDPL Federal Decree-Law 45/2021 and KSA PDPL 2023 — per-guardian consent ledger, lawful-basis tagging and cross-border restrictions, with additional care for minors' data. Attestation available on request FERPA FERPA aware For US-linked programmes, FERPA-aware handling: student education records stay in your SIS and are never carried in a message body, only behind a signed portal deep-link. Attestation available on request GDPR GDPR & UK GDPR EU GDPR Article 28 DPA and UK GDPR addenda available for institutions with cross-border students and staff. Attestation available on request MOE MOE / KHDA aligned Aligned to UAE Ministry of Education and KHDA, and KSA Ministry of Education, message-content and sender-ID expectations for schools. Attestation available on request ISO ISO/IEC 27001:2022 Information-security management certified across Dubai, Frankfurt and Singapore data-centre estates. Attestation available on request SOC 2 SOC 2 Type II Security, availability and confidentiality criteria, audited continuously across a 12-month observation window. Attestation available on request Case study · international school group ## Absence alerts and fee reminders reach guardians on WhatsApp and SMS, with student records kept in the SIS. Challenge: Absence calls and posted fee letters were slow and easy to miss, and grades occasionally travelled in message bodies against policy. Approach: An international school group moved attendance, fees and results messaging onto BroadNet's WhatsApp + SMS orchestration, holding student records behind portal deep-links and enforcing per-guardian consent. Reference available under NDA. [Read the full story](https://www.broadnet.me/customers) [See WhatsApp Business](https://www.broadnet.me/products/whatsapp-business-api) Channel mix ## The channel mix institutions actually run. Education leans on WhatsApp for rich, two-way parent engagement and SMS for the universal, unmissable alerts — absence, safeguarding, exams — that must reach every guardian regardless of handset. Voice covers accessibility and urgent escalations. ### WhatsApp Business Parent engagement, admissions, bookings and two-way support — branded, rich, high open rate. ### SMS Universal reach for absence, safeguarding and exam alerts. Every guardian, every handset. ### Voice & flash-call Urgent safeguarding escalations, accessibility for some guardians and OTP portal access. Architecture ## From the SIS or LMS to the guardian's pocket. One REST call from your student information system, LMS or admissions platform. BroadNet handles channel selection, language routing and deep-link hydration — and never sees student records in the message body. Institution SIS · LMS · admissions BroadNet Routing · consent-aware Carrier / Meta Direct route Guardian Portal deep-link 01 · Ingest Webhook from PowerSchool, a bespoke SIS, an LMS or admissions CRM. Guardian-keyed, template-pinned, records stay in your system. 02 · Decide WhatsApp if reachable; SMS otherwise. Per-guardian consent and quiet-hour check; hydrate template with a signed portal deep-link. 03 · Deliver Direct Meta or MNO route. DLR back to your SIS within seconds. Signed audit log retained per PDPL and safeguarding policy. Why institutions pick BroadNet ## Built for safeguarding and the data office. - Deep-link template manager — grades and student records never land in a message body, only a signed link to your portal. - Per-guardian consent ledger across SMS, WhatsApp and Voice, with extra care for minors' data under PDPL and GDPR. - Same-minute absence and safeguarding alerts on direct operator routes so time-critical messages actually arrive. - SIS / LMS / admissions webhooks for common platforms and custom stacks — guardian-keyed, no glue code. - 30+ language templates with Meta-policy linting — Arabic, English, Hindi and Tagalog ready out of the box. Built for your industry ## Your industry, on a carrier-grade network. Compliant, reliable messaging tuned to your sector — across MENA, Africa and Asia. 200+ Countries 60,000+ Enterprises Since 2003 Operator-direct [Talk to sales](https://www.broadnet.me/contact) Questions ## The questions buyers ask most. **How do you keep grades and student records out of messages? +** The template manager enforces a data-light pattern: the message carries a signed, expiring deep-link to your parent or student portal, and grades and records stay in your SIS. This keeps you inside PDPL, GDPR and FERPA-aware data-minimisation expectations, which matter especially for data about minors. **How is consent handled for guardians of minors? +** Consent is held per guardian, timestamped and exportable, with quiet-hour and frequency rules applied per jurisdiction. Because much of the data concerns minors, the consent ledger and least-privilege deep-link pattern are designed to give your data office a defensible record. **How fast do absence and safeguarding alerts arrive? +** They route on direct operator routes with delivery receipts, so a same-minute absence alert reaches the guardian and a safeguarding escalation reaches duty staff within minutes — and you can prove delivery, which matters for safeguarding audits. **Which systems do you integrate with? +** We ingest webhooks from student information systems, learning management systems and admissions CRMs — PowerSchool and bespoke SIS platforms among them. Events are guardian-keyed and map closely to common SIS shapes, so integration is usually light. **Can we message in the languages our families actually speak? +** Yes. The template manager supports 30+ languages with Meta-policy linting — Arabic, English, Hindi, Tagalog and more out of the box — so a diverse parent body receives messages in a language they read, from one template set. **What regulators and standards do you align to for education? +** We align to UAE Ministry of Education / KHDA and KSA Ministry of Education content and sender-ID expectations, hold ISO 27001 and SOC 2 Type II, and operate PDPL, GDPR and FERPA-aware controls. We do not claim PCI-DSS — fee-card handling stays with your payment provider behind the pay-now link. Campus-grade SLA ## Move your school's messaging onto carrier-grade rails. Talk to our education team about routing, consent, deep-link templates and pricing for attendance, admissions and fees workloads. Most institutions are live in under three weeks. [Talk to an education specialist](https://www.broadnet.me/contact?industry=education) [See pricing](https://www.broadnet.me/pricing/whatsapp) $ curl -X POST https://api.broadnet.me/sms/sendSms