# Screen every number. Before you dial or send. - Canonical URL: https://www.broadnet.me/products/phone-reputation - Language: en - Last updated: 2026-10-01 - Publisher: BroadNet (https://www.broadnet.me) - Markdown version of the page above, generated from the rendered page. Number reputation · real-time screening Real-time number reputation for aggregators, telecom operators, contact centres, and app teams. Screen any number for risk, line type, and carrier before you dial or send — verdicts in about 25 milliseconds. Part of BroadNet's number-intelligence stack, alongside HLR Lookup. [Request test access](https://www.broadnet.me/contact?topic=phone-reputation-trial&product=phone-reputation) [Score 1,000 of your numbers live](https://www.broadnet.me/contact?topic=phone-reputation-demo&product=phone-reputation) Operator-grade SLAs Coverage across 200+ countries GDPR-aligned · on-prem available ![The BroadNet snow leopard screening a column of phone numbers — trusted numbers glow blue, risky ones red](https://www.broadnet.me/marketing/art/pr-phone-reputation.webp) BroadNet · number reputation Reputation intelligence 200+ countries 25ms verdict 99.99% uptime 200+ Numbers covered Growing daily 25 ms Typical verdict Faster than a TCP handshake 3 ms Cached repeat Free, never decrements credits 99.99% Under 100 ms Continuously refreshed Broad coverage. No batch staleness. No third-party tax in the call path. The silent cost ## Every bad number you dial is costing you right now. The cost of carrying spam traffic compounds silently. Until it doesn't. One bad campaign flags every DID in your range. Downstream traffic gets throttled or blocked. One agent dialing dead numbers all morning burns a day of payroll on disconnected lines. One spam complaint from a regulator escalates into a multi-month enforcement headache. One signup bot ring burns through your verification SMS budget and your trial conversion. Most of this is preventable at the source. Screen each number before you dial or send it, and the risk is caught upstream — where handling it is cheap and routine. **BroadNet Phone Reputation** is the API call that stops this from ever starting. By the numbers ## Number reputation, measured every day. Broad coverage. No batch staleness. No third-party tax in the call path. Figures on this page are illustrative of the BroadNet number-reputation infrastructure. Coverage 200+ phone numbers Worldwide. No regional gaps. Refreshed continuously. Verdict speed 25 ms typical Invisible to your dialer. Invisible to your caller. Cache speed 3 ms repeat verdicts Cached repeats are free — they don't decrement credits. Reliability 99.99% under 100 ms Continuously monitored. Regional failover on premium tiers. How it scores ## From your dialer to the verdict, in 25 ms. One HTTPS round-trip from your application to the regional edge, into the reputation engine, through your account threshold, and back — with the verdict logged for compliance and reporting. 1. 01 · INGRESS Your dialer / app REST call, batch endpoint, or pre-flight check from your dialer. Bearer-token auth, no SDK required. p50 < 5 ms 2. 02 · EDGE Regional edge Auth, schema validation, rate-limit check at the closest BroadNet PoP. Cache hit returns here. p50 < 5 ms 3. 03 · SCORE Reputation engine Multi-source signal correlation, country-aware threshold, confidence scoring, category assignment. 4. 04 · POLICY Your threshold Your account threshold + category-specific overrides applied. You set the line; we deliver the truth. p50 < 3 ms 5. 05 · VERDICT Back to your app Verdict + category + confidence + country + observed latency. Logged for compliance and reporting. p50 < 25 ms total 6. ← Verdict · category · confidence · latency_ms 01 · INGRESS Your dialer / app REST call, batch endpoint, or pre-flight check from your dialer. Bearer-token auth, no SDK required. p50 < 5 ms 02 · EDGE Regional edge Auth, schema validation, rate-limit check at the closest BroadNet PoP. Cache hit returns here. p50 < 5 ms 03 · SCORE Reputation engine Multi-source signal correlation, country-aware threshold, confidence scoring, category assignment. 04 · POLICY Your threshold Your account threshold + category-specific overrides applied. You set the line; we deliver the truth. p50 < 3 ms 05 · VERDICT Back to your app Verdict + category + confidence + country + observed latency. Logged for compliance and reporting. p50 < 25 ms total Why teams switch ## Four reasons, measured in minutes, not months. 01 · REPUTATION ### Defends your reputation before it breaks Spam-rate KPIs at the carrier level are the existential threat to every operator and aggregator. Filter outbound traffic upstream and your downstream reputation stays clean. We make that automatic. 02 · COVERAGE ### Worldwide — no exceptions Your business doesn't stop at borders. Neither does our coverage. 390 million+ phone numbers globally, refreshed every day. US, EMEA, APAC, LATAM, Africa — wherever your traffic moves, we score it. 03 · LATENCY ### Real-time, never the bottleneck 25 milliseconds typical. 3 milliseconds cached. Invisible to your dialer, invisible to your caller. We never become the reason a call took a beat longer. 04 · GRADE ### Operator-grade engineering Batch endpoints score thousands of numbers in one request. Volume tiers extend to hundreds of millions of checks per month. On-prem deployment for data-residency requirements. Built by the people who run dialers and signalling networks for a living. Why operators and enterprises pick BroadNet ## Built like a carrier, priced like an API. The four things every operator, aggregator, and contact-centre director asks before signing — answered before the demo. 01 · NETWORK ### 1,000+ direct operator connections — not aggregator hops. We hold our own SMPP and SS7 binds with destination operators in 86 countries, and every other route is a labelled partner route. No grey routes, no surprise re-routing, no opaque price markups in the middle. 1,000+ Direct operator routes 02 · HERITAGE ### Twenty-three years of carrier-grade messaging, audited continuously. Operating since 2003, headquartered in Dubai. We carry 300M+ application-to-person messages a day for banks, governments, airlines, and the platforms that power the modern internet. 2003 Operating since 03 · REACH ### MENA-headquartered with reach to 200+ countries. Local presence across the Middle East and North Africa, plus pan-African, South Asian, and South-East Asian operator relationships that make global rollouts feel like a single market. 200+ Countries reached 04 · COMPLIANCE ### Audit-grade by default, regulator-recognized in every market. ISO 27001 / 9001 / 22301, SOC 2 Type II, GSMA Associate Member, HIPAA-aligned, GDPR-aligned. Sender-ID registrations handled by an in-region compliance team in every regulated market. 0 Compliance incidents Built for ## Six teams, one API call between them and the cost. Voice and SMS aggregators ### Stop routing traffic your downstream carriers will complain about. Every flagged number you screen out is a downstream complaint you never receive — and a route you keep alive. Aggregators win on deliverability and complaint rate. We move both metrics in the right direction. [Talk to aggregator sales](https://www.broadnet.me/contact?topic=phone-reputation-aggregator&product=phone-reputation) Telecom operators ### Defend your DID inventory before it gets blocked. Your DID inventory is your business. One bad campaign flagged across your range and you are scrambling. We sit upstream of every outbound attempt and refuse the calls that would compromise your numbers. [Talk to telecom sales](https://www.broadnet.me/contact?topic=phone-reputation-operator&product=phone-reputation) Outbound contact centres ### Dial only numbers that will answer. Your agents are your most expensive resource. We make sure their time goes only to prospects worth dialing. Skip the disconnected. Skip the fraud-flagged. Skip the do-not-calls. [See the ROI framing](https://www.broadnet.me/contact?topic=phone-reputation-contact-centre&product=phone-reputation) Lead-gen and sales teams ### Qualify lists before you call them. Bought a list? Inherited one? Run it through us first. We tell you what is worth dialing and what is a money-pit. No more guessing whether a contact list is salvageable. [Upload a list — spam-rate report free](https://www.broadnet.me/contact?topic=phone-reputation-list-audit&product=phone-reputation) SaaS and fintech ### Block fraud at signup. Before it costs you a verification SMS. Spam bots, fraud rings, disposable-number abuse — gone before they ever hit your verification flow. We screen at signup; you screen out the costs. [Request test access](https://www.broadnet.me/contact?topic=phone-reputation-signup-flow&product=phone-reputation) Enterprise BPOs and regulated industries ### Compliance, automated. Every outbound attempt timestamped, scored, and logged. Built-in audit trail. On-prem deployment for data-residency requirements. SOC 2 Type II, GDPR-aligned by design. [Schedule compliance briefing](https://www.broadnet.me/contact?topic=phone-reputation-compliance&product=phone-reputation) What you send ## One lookup call, documented inputs. POST /sms/lookup takes the number as a query parameter and returns HTTP 200 with the number's current HLR / MNP status. The OpenAPI spec defines the request but no response schema, so read the body as data rather than hard-coding field names. Field Meaning Type destinationNumber The number to check, with country code (query parameter) string reqType Lookup type (optional query parameter; the spec does not list its values) string Authorization Your access token, sent as Authorization: Bearer header Responses ## Three outcomes, as documented. The number shown is reserved for documentation use (Ofcom +44 7700 900). The spec documents the status codes for this call, not the fields of a successful response. 200 OK — number status ``` POST /sms/lookup?destinationNumber=447700900123 Authorization: Bearer $BROADNET_TOKEN HTTP/1.1 200 OK # body: the number's HLR / MNP status # (the spec defines no response schema) ``` 400 — ExceptionResponse ``` { "status": 400, "error": "Bad Request", "message": "…", "errorCode": "…", "requestUri": "/sms/lookup" } ``` 401 — token rejected at the gateway ``` { "error": "Unauthorized", "message": "Missing Authorization token" } ``` Before / after ## What changes when reputation runs upstream. Without phone reputation With BroadNet Many dials hit dead or bad numbers Bad numbers screened out before the dial Carriers warn you about spam-rate KPIs Carriers stop hearing about you Agents work through dirty lists Agents only see qualified prospects Manual list cleanup monthly Automatic, in-line, per call Compliance is a guess Compliance is a log file DID ranges flagged DID ranges protected Outbound conversion: flat Outbound conversion: measurably higher You find out from downstream You prevent problems upstream Spam-rate KPIs you can't explain Spam-rate KPIs you control Measuring the win ## Four ways to put a number on the savings. ### Contact centres Agent talk-time uplift × hourly cost. Teams recover the dial productivity they were losing to dead and flagged lines (illustrative; results vary). ### Aggregators Carrier complaints prevented × cost per complaint. Reputation defended at the route, not after. ### SaaS / fintech Fraud signups prevented × LTV impact. Stop the bot trial before it burns the verification SMS. ### Operators DID ranges saved × replacement cost. Spam-flag enforcement averted, attestation tier preserved. Most customers see their first measurable result inside week one. Ready to put a number on yours? [Request the ROI worksheet for your traffic →](https://www.broadnet.me/contact?topic=phone-reputation-roi&product=phone-reputation) Customer stories ## What it looks like when bad traffic stops at the door. Tier-1 voice aggregator Voice routing · global AE GB **Challenge** downstream carriers were trending higher complaint rates on a subset of routes, threatening prioritisation tier. **Approach** pre-route screening on the BroadNet phone-reputation API in front of the routing engine, with per-route reputation analytics rolled into the NOC dashboard. Director of routing Pre-route Screening NOC Reputation analytics Outbound contact centre group BPO · MENA + EMEA AE EG **Challenge** an agent fleet was spending materially more of the working day on disconnected and fraud-flagged lines than on prospects worth dialing. **Approach** pre-dial integration on the existing dialer plus daily batch cleanup of the next-day list against the BroadNet phone-reputation API. Head of operations Pre-dial Inline screening Daily List cleanup Pan-MENA fintech platform SaaS + fintech · MENA + Africa AE NG **Challenge** signup-flow OTP verification budget was being burned by repeated bot-driven trial registrations using disposable numbers. **Approach** inline phone-reputation check at signup, returning category + confidence so the signup form could decide between block, friction, or pass. Head of trust + safety Reputation infrastructure audited and certified — regulator-recognised across MENA, Africa, and Asia. ISO 27001 ISO 9001 SOC 2 Type II GDPR Ready HIPAA Aligned Compliance + privacy ## Reputation signals — not personal data. ### TLS 1.3 All API traffic over TLS 1.3 with modern cipher suites. Bearer-token auth, scoped keys, rotation. ### No PII stored Phone number in, verdict out. No caller identity, no contents, no recordings — by design. ### Audit trail Every check logged with timestamp + verdict + latency. Exportable to your SIEM or BI tool. ### GDPR + PDPL aligned DPA on every contract. EU-only routing on request. Right-to-erasure tooling exposed via API. ### On-prem option Same API in your data centre or sovereign cloud. Common for carriers and regulated industries. ### Fail-open default If the service ever degrades, your dialer can default to dial-as-before. Safety first, by design. ### Regional residency EU, GCC, and APAC processing regions available on enterprise tier. Pin a region in your contract. ### Webhook delivery Every async event is posted to the webhook you register. Questions buyers ask ## Fourteen answers, no marketing fog. No. We respond in around 25 milliseconds — faster than any handshake to your downstream carrier. Calls still ring within the user's expectation window. Premium tiers ship with a regional failover endpoint so a network blip never blocks a call. No. We only flag numbers with strong, multi-source evidence of abuse. Single weak signals never trigger a block. You set the confidence threshold; you keep control. Build with a fail-open default and the worst case is you dial like you did before. Premium tiers include regional redundancy, fail-over endpoints, and uptime SLAs with service credits for breach. Continuously refreshed. New threats are indexed every day. No batch staleness, no monthly CSV downloads, no waiting until the next quarter. Cached repeats are served from the regional edge in around 3 milliseconds. Yes, on enterprise tier. Same API, your hardware, your data never leaves your network. Common for carriers and regulated industries that need data residency or sovereign deployment. If it can make an HTTPS request, it integrates. Pre-built recipes for the major dialer platforms, CRMs, automation tools, and carrier signalling stacks ship in the developer docs. Yes. We hold reputation signals — not personal data about callers or callees. The API surface is a phone number in, a verdict out. No PII is stored, no recordings, no contents. DPA is included on every contract. No. We sit in front of your stack, not in place of it. Drop in, drop out. No contracts with your carriers required. You keep your routes, your DIDs, your relationships — we just keep them clean. Repeat checks on the same number within the freshness window don't decrement your credits. We respond from the regional edge in around 3 milliseconds and don't bill the verdict. Every check is logged with timestamp, verdict, category, confidence, and latency. We provide a dashboard, and the data is exportable to your BI tool. ROI is visible inside the first week. Our platform uptime commitment is 99.99% per month, the same standard SLA as the rest of BroadNet. Enterprise contracts carry service credits if it is missed; the credit schedule is published on our Support & SLA page. Every customer uses the same API endpoints. On enterprise, yes. Co-branded portal and white-label API endpoints available, including a private sub-domain on your DNS and per-customer credentials. Cheaper, faster, and lower-risk. Building this in-house means data feeds, normalization, freshness pipelines, ongoing maintenance, and a team that owns it for the long term. Most operators we talk to estimate it as a year-one programme for a materially worse product. Yes. Bring 1,000 of your real numbers to the demo and we score them live. You see the verdict distribution, the category breakdown, and the latency profile before any conversation about commercials. Question not here? [Ask our engineering team](https://www.broadnet.me/contact) Pricing ## Test first. Scale on volume tiers. Test access on request, with a reply within one business day. Volume-based pricing, with on-prem deployment and custom terms available on enterprise contracts. [Request test access](https://www.broadnet.me/contact?topic=phone-reputation-trial&product=phone-reputation) [Get enterprise pricing →](https://www.broadnet.me/contact?topic=phone-reputation-pricing&product=phone-reputation) ![The BroadNet snow leopard on a glowing highway of light under the infinity loop](https://www.broadnet.me/marketing/art/band-products.webp) Carrier-grade delivery ## Delivered to 200+ countries, direct to the operator in 86. No grey routes: a direct operator bind wherever one is commercially available, otherwise a labelled partner-managed route. One API to every channel, on a network built since 2003. 200+ Countries 1,000+ Operator connections 300M+ Msgs·day [Talk to sales](https://www.broadnet.me/contact) Test on your own traffic. Measure the drop. ## Verdicts in 25 ms. Action on the next call. Cleaner traffic. Higher conversions. Lower carrier complaints. One API between you and the spam your business has been carrying for free. [Request test access](https://www.broadnet.me/contact?topic=phone-reputation-trial&product=phone-reputation) [Score 1,000 of your numbers live](https://www.broadnet.me/contact?topic=phone-reputation-demo&product=phone-reputation) $ curl -X POST "https://api.broadnet.me/sms/lookup?destinationNumber=447700900123" -H "Authorization: Bearer $BROADNET_TOKEN" Also from BroadNet MobileValidatePrivate preview Need a number's line type, or the messaging apps it can receive on, before you send? MobileValidate, a BroadNet brand in private preview, checks carrier and line type, apps such as Telegram, Viber and RCS, and e-mail mailboxes in one API request. [Discover MobileValidate](https://www.broadnet.me/products/mobilevalidate) [Visit mobilevalidate.com (opens in a new tab)](https://mobilevalidate.com) ## Related guides & answers Go deeper on the concepts behind this product. - [What is a number lookup API Read](https://www.broadnet.me/answers/number-lookup-api-explained) - [What is sender ID spoofing Read](https://www.broadnet.me/answers/what-is-sender-id-spoofing) - [What is STIR/SHAKEN Read](https://www.broadnet.me/answers/what-is-stir-shaken) - [What is CLI (Calling Line Identification) Read](https://www.broadnet.me/answers/what-is-cli) - [What is Wangiri fraud Read](https://www.broadnet.me/answers/what-is-wangiri-fraud)