# Email that lands in the inbox. - Canonical URL: https://www.broadnet.me/products/email - Language: en - Last updated: 2026-10-01 - Publisher: BroadNet (https://www.broadnet.me) - Markdown version of the page above, generated from the rendered page. Email · Inbox-first deliverability Transactional and marketing email as a first-class channel in the BroadNet stack — one API and one account alongside SMS, WhatsApp, RCS, and voice. SMTP relay, REST API, machine-learning reputation management, and a web tool for marketing teams. Built for OTPs, statements, alerts, and campaigns where delivery actually matters. [Audit my email deliverability](https://www.broadnet.me/contact?topic=email-deliverability-audit&product=email) [Get email pricing](https://www.broadnet.me/contact?topic=email-pricing&product=email) DMARC · SPF · DKIM · BIMI Dedicated + shared IP pools ![The BroadNet snow leopard beside a stream of glowing envelopes entering an inbox, spam falling away](https://www.broadnet.me/marketing/art/pr-email.webp) BroadNet · email to SMS Email messaging 99.99% uptime <3s submit → accept 200+ countries Email infrastructure trusted across regulated industries OTP delivery · Statements + invoices · Fraud + security alerts · Marketing campaigns · Shipping notifications · Booking confirmations By the numbers ## Deliverability, built in. Sender authentication is set up and monitored for you, on the same contracted 99.99% platform SLA as every other channel. Availability 99.99% uptime SLA Contracted platform uptime on the email API. Speed <3s submit → accept Typical API-to-recipient-MTA time for transactional traffic. Reach Global MTA coverage Direct delivery to Gmail, Outlook, Yahoo, ProtonMail, and regional providers. Compliance Full auth stack DMARC, SPF, DKIM, BIMI, ARC sealing — set up and monitored for you. How it routes ## From your API call to the inbox, in 5 steps. Every send passes through the compliance gate, the AI reputation engine, and a warmed sending MTA — never directly into the recipient's MX without those steps. 1. 01 · INGRESS Your app REST API or SMTP relay. Bearer-token auth, retries with backoff, request validation at the edge. p50 < 30ms 2. 02 · POLICY Compliance gate Suppression list check, unsubscribe enforcement, DMARC alignment, content scan. p50 < 40ms 3. 03 · AI ENGINE Reputation AI Per-recipient send-time prediction, content scoring, subject-line optimisation, IP pool selection. p50 < 60ms 4. 04 · MTA Sending MTA DKIM signing, BIMI/ARC headers, warmed IP pool, MX-aware retry queue. p50 < 200ms 5. 05 · INBOX Recipient inbox Bounce + open + click + spam-complaint feedback loops processed in real-time. p50 < 3s 6. ← Opens · clicks · bounces · complaints (webhook) 01 · INGRESS Your app REST API or SMTP relay. Bearer-token auth, retries with backoff, request validation at the edge. p50 < 30ms 02 · POLICY Compliance gate Suppression list check, unsubscribe enforcement, DMARC alignment, content scan. p50 < 40ms 03 · AI ENGINE Reputation AI Per-recipient send-time prediction, content scoring, subject-line optimisation, IP pool selection. p50 < 60ms 04 · MTA Sending MTA DKIM signing, BIMI/ARC headers, warmed IP pool, MX-aware retry queue. p50 < 200ms 05 · INBOX Recipient inbox Bounce + open + click + spam-complaint feedback loops processed in real-time. p50 < 3s Why operators and enterprises pick BroadNet ## Why teams switch their email to BroadNet. The four reasons enterprises move email infrastructure to BroadNet: deliverability that holds, an AI reputation engine that works, a stack that serves both developers and marketing, and a regional team that knows MENA mailbox providers — on the platform that's run enterprise messaging since 2003. 01 · NETWORK ### 1,000+ direct operator connections — not aggregator hops. We hold our own SMPP and SS7 binds with destination operators in 86 countries, and every other route is a labelled partner route. No grey routes, no surprise re-routing, no opaque price markups in the middle. 1,000+ Direct operator routes 02 · HERITAGE ### Twenty-three years of carrier-grade messaging, audited continuously. Operating since 2003, headquartered in Dubai. We carry 300M+ application-to-person messages a day for banks, governments, airlines, and the platforms that power the modern internet. 2003 Operating since 03 · REACH ### MENA-headquartered with reach to 200+ countries. Local presence across the Middle East and North Africa, plus pan-African, South Asian, and South-East Asian operator relationships that make global rollouts feel like a single market. 200+ Countries reached 04 · COMPLIANCE ### Audit-grade by default, regulator-recognized in every market. ISO 27001 / 9001 / 22301, SOC 2 Type II, GSMA Associate Member, HIPAA-aligned, GDPR-aligned. Sender-ID registrations handled by an in-region compliance team in every regulated market. 0 Compliance incidents Three ways in ## One backend. Three front doors. Same reputation engine, same compliance gate, same analytics — pick the interface that fits your team. FOR DEVELOPERS ### REST API POST /email/email-service/send with smtpId, subject, body and recipients. Bearer-token auth, retries with backoff, webhooks for opens / clicks / bounces / complaints. Call it from any language, or use the official TypeScript SDK. [Read the docs](https://www.broadnet.me/developers) FOR LEGACY SYSTEMS ### SMTP relay smtp.broadnet.me on port 587 (STARTTLS) or 465 (TLS). Bearer-token auth via PLAIN/LOGIN. Standard SMTP headers + X-BN-* extensions for tags, tracking, and pool selection. [Get SMTP credentials](https://www.broadnet.me/contact?topic=smtp-credentials&product=email) FOR MARKETING TEAMS ### Web tool Drag-and-drop template editor, audience segmentation, A/B subject testing, send-time optimisation, live deliverability dashboard, suppression management. No code required. [Tour the web tool](https://www.broadnet.me/contact?topic=email-web-tool-demo&product=email) Capabilities ## Built for the inbox, not the spam folder. ### AI reputation engine Per-recipient send-time prediction, subject-line scoring, content classifier, and IP-pool selection. The model learns from your historical opens, clicks, bounces, and complaints to lift inbox placement automatically. send-time tuning subject AI IP-pool routing ### SMTP relay + REST API Connect over SMTP on port 587 or 465, or POST to /email/email-service/send. Bearer-token auth, retries with backoff, delivery webhooks. Both interfaces share the same reputation engine and analytics. SMTP 587/465 REST + webhooks token auth ### Marketing-team web tool Drag-and-drop template editor, audience segmentation, A/B testing, send-time optimisation, real-time deliverability dashboard. Built for non-developers who own campaigns end-to-end. drag + drop A/B testing live dashboard ### Reputation + IP warming Dedicated IPs warmed automatically by our reputation engine; shared pools tuned per industry vertical. Real-time blacklist monitoring across 70+ DNSBLs. auto warming DNSBL monitoring shared + dedicated ### Auth stack done right DMARC, SPF, DKIM, BIMI, and ARC sealing — set up via guided DNS workflow, monitored continuously, and alerted when records drift. Aggregate DMARC reports parsed for you. DMARC + BIMI ARC sealing DNS drift alerts ### Suppression + compliance Automatic suppression on bounce, complaint, and unsubscribe. CAN-SPAM, GDPR, and CASL handling out of the box. List-Unsubscribe headers (RFC 8058 one-click) added by default. one-click unsub GDPR + CAN-SPAM auto suppression Use cases ## From OTPs to drip campaigns, on one infrastructure. ### OTP + 2FA via email Sub-3-second submit-to-inbox for verification codes, with email-side fallback when SMS isn't appropriate. ### Transactional alerts Receipts, password resets, security alerts, shipping updates, booking confirmations — high-volume, time-sensitive. ### Marketing campaigns Segmented sends, A/B testing, optimised send-time, real-time engagement analytics — full marketing stack. ### Lifecycle + retention Onboarding sequences, re-engagement, churn intervention, drip campaigns triggered by your back-end events. ### Statements + invoices Encrypted PDF attachments, delivery receipts, audit-grade logging for financial communications. ### Multi-channel orchestration Pair with SMS, WhatsApp, RCS, and voice via the BroadNet omnichannel layer — one webhook, one contract. Customer stories ## What it looks like when email starts landing. Tier-1 GCC bank Banking · UAE / KSA AE SA **Challenge** OTP-by-email delivery had degraded across multiple mailbox providers, with codes landing in spam during peak hours. **Approach** BroadNet rebuilt the auth stack (DMARC alignment, fresh DKIM key rotation, BIMI), shifted OTP traffic to dedicated warmed IPs, and tuned the reputation engine per-mailbox-provider. Digital banking lead Dedicated Warmed IPs DMARC Strict alignment Regional ecommerce marketplace Retail · MENA + Africa EG NG **Challenge** shipping notifications and cart-abandonment emails were being throttled by mailbox-provider rate limits, causing hours-long delivery delays at peak. **Approach** BroadNet shifted to per-recipient send-time prediction, multi-IP-pool routing, and reputation-aware rate adaptation. Lifecycle marketing lead AI Send-time prediction Multi-pool Routing Government digital services entity Public sector · MENA AE **Challenge** citizen-alert emails needed audit-grade deliverability proof and authenticated sender identity for regulator review. **Approach** BroadNet implemented full DMARC strict mode, ARC sealing for forwarders, BIMI with verified mark, and delivery receipts per message. Director, citizen communications DMARC Strict + ARC BIMI Verified mark Signed Delivery receipts Email infrastructure audited and certified — regulator-recognised across MENA, Africa, and Asia. ISO 27001 ISO 9001 SOC 2 Type II GDPR Ready HIPAA Aligned Compliance + auth ## Auth stack done right, monitored continuously. ### SPF Generated for your domain, validated, monitored. Includes our sending range. ### DKIM Per-domain key with rotation. Selector under your control. Signs every outbound message. ### DMARC Aggregate reports parsed for you. Move from p=none to p=reject safely with our guided workflow. ### BIMI Verified mark workflow coordinated with the issuing authority. Brand logo in the inbox. ### ARC ARC sealing for messages that traverse legitimate forwarders (mailing lists, .edu). ### TLS 1.3 Mandatory STARTTLS to recipient MTAs that support it; reported when unavailable. ### DNSBL monitoring 70+ blocklists watched in real-time. Auto-alert and re-route if any of our IPs are listed. ### Suppression list Global across SMTP + API. Bounce + complaint + manual + unsubscribe — all honoured. Questions buyers ask ## Eight answers, no marketing fog. We don't quote a single platform-wide figure — inbox placement depends on your sender reputation, list quality and content, and it differs by mailbox provider (Gmail, Outlook, Yahoo, ProtonMail, regional ME providers). What we control is the sending side: SPF, DKIM and DMARC alignment (plus BIMI), automatic warm-up for new senders and IPs, and continuous deliverability monitoring, with per-mailbox-provider reporting in your dashboard. REST for any new integration — Bearer-token auth, retry-and-reconcile, delivery webhooks, modern. SMTP relay for legacy systems that already speak SMTP (older CRMs, accounting platforms, MTAs). Both share the same reputation engine, suppression list, and analytics, so you can mix them freely. Four things. (1) Per-recipient send-time prediction based on historical opens. (2) Subject-line scoring before send, with optional auto-rewrite. (3) Content classifier to flag spam-triggering phrasing. (4) IP-pool selection per recipient — picking the warmest IP that matches the recipient's mailbox provider. All four are trained on your historical sending performance, not a generic model. Yes on enterprise. We provision dedicated IPv4 in the region you choose, warm them automatically over 14-28 days, and monitor them against 70+ DNSBLs in real-time. Shared pools are available for lower-volume senders and we segment shared pools by industry vertical so OTP traffic isn't co-mingled with marketing. Guided DNS workflow on signup: we generate the SPF include, DKIM selector keys, and DMARC record, and verify each via dig-style checks before going live. BIMI requires a verified mark (VMC); we coordinate with the issuing authority for you. Aggregate DMARC reports are parsed and surfaced in the dashboard so you can move from p=none to p=quarantine to p=reject safely. Yes — that's the whole point. Drag-and-drop template editor with our component library, audience segmentation via filter expressions or CSV import, A/B subject and content testing with statistical significance reporting, send-time optimisation, and a live deliverability dashboard. Marketing owns the campaign end-to-end; engineering owns the API. GDPR, CAN-SPAM, CASL (Canada), PDPL (KSA), and PDPL (UAE) out of the box. List-Unsubscribe headers per RFC 8058 (one-click unsubscribe) added automatically. Suppression list honoured globally across SMTP and API. Aggregate DMARC reports retained for audit. HIPAA-aligned templates available for healthcare workloads with BAA on enterprise tier. Per 1,000 sends, with volume tiers from the first 100K/month. Dedicated IP, BIMI VMC, and enterprise SLA carry separate fees. Bundled pricing available when combined with SMS, WhatsApp, RCS, or voice on a multi-channel contract. Request a quote and we come back with per-volume rates valid for 60 days. Question not here? [Ask our engineering team](https://www.broadnet.me/contact) Pricing ## Per 1,000 sends, tiered by volume. Bundled discounts when combined with SMS, WhatsApp, RCS, or voice. Dedicated IPs and BIMI verified marks carry separate fees. No setup, no per-seat charges on the web tool. [Get email pricing](https://www.broadnet.me/contact?topic=email-pricing&product=email) [Bundled pricing →](https://www.broadnet.me/pricing) ![The BroadNet snow leopard on a glowing highway of light under the infinity loop](https://www.broadnet.me/marketing/art/band-products.webp) Carrier-grade delivery ## Delivered to 200+ countries, direct to the operator in 86. No grey routes: a direct operator bind wherever one is commercially available, otherwise a labelled partner-managed route. One API to every channel, on a network built since 2003. 200+ Countries 1,000+ Operator connections 300M+ Msgs·day [Talk to sales](https://www.broadnet.me/contact) Deliverability built in ## Audit your email deliverability today. We'll run a free deliverability audit on your current sender — DMARC alignment, inbox-placement test across major providers, reputation score, and a remediation playbook. Most audits land in your inbox within one business day. [Audit my email deliverability](https://www.broadnet.me/contact?topic=email-deliverability-audit&product=email) [Get email pricing](https://www.broadnet.me/contact?topic=email-pricing&product=email) $ curl api.broadnet.me/email/email-service/send · smtp: smtp.broadnet.me:587 ## Related guides & answers Go deeper on the concepts behind this product. - [How does email deliverability work Read](https://www.broadnet.me/answers/email-deliverability) - [How does omnichannel messaging work Read](https://www.broadnet.me/answers/omnichannel-messaging) - [SMS vs email marketing — how do they compare Read](https://www.broadnet.me/answers/sms-vs-email-marketing) - [What is omnichannel messaging Read](https://www.broadnet.me/answers/what-is-omnichannel-messaging) - [What is omnichannel orchestration Read](https://www.broadnet.me/answers/what-is-omnichannel-orchestration) - [What is channel fallback Read](https://www.broadnet.me/answers/what-is-channel-fallback)