# Monetise the zero-balance moment.

- Canonical URL: https://www.broadnet.me/platforms/airvantage
- Language: en
- Last updated: 2026-10-01
- Publisher: BroadNet (https://www.broadnet.me)
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Platforms · AirVantage

Fully managed airtime and data advance platform for MNOs and MVNOs. When a subscriber runs out of balance, AirVantage offers instant credit — repaid from the next recharge. No CAPEX. Revenue-share model. The operator earns fee revenue and retains the call, SMS, and data traffic that would otherwise be lost.

[Launch AirVantage in our network](https://www.broadnet.me/contact?topic=launch-airvantage&product=airvantage) [Request commercial model brief](https://www.broadnet.me/contact?topic=commercial-brief&product=airvantage)

No CAPEX, revenue share Sub-second decision 24/7 BroadNet NOC

![The BroadNet snow leopard beside a balance gauge refilling with light — the zero-balance moment](https://www.broadnet.me/marketing/art/pf-airvantage.webp)

BroadNet · AIRVANTAGE

Platform operations

300M+

messages / day

200+

countries

99.99%

SLA

MNOs and MVNOs that monetise zero-balance moments with BroadNet

Tier-1 GCC operator MENA carrier group Pan-African operator Caribbean operator South Asian MNO Regional MVNO Multi-country operator group Levant MNO

The operating shape

## Managed service. Sub-second decisions. Daily settlement.

No CAPEX, sub-second decisions, daily settlement, 24/7 operations — the commercial and operational shape of AirVantage at a glance.

CAPEX

0

operator outlay

Fully managed service. BroadNet invests in platform and operations.

Decision

<1s

trigger → offer

Sub-second eligibility, scoring and offer construction.

Settlement

Daily

or weekly cadence

Transparent ledger, the operator's call.

Operations

24/7

BroadNet NOC

Operator team focuses on policy and customers, not on platform ops.

Five-step customer journey

## From balance event to repaid advance, in five steps.

OCS event, behavioural scoring, channel push, credit application, recharge settlement — five hops between zero balance and a connected subscriber on a settled ledger.

1. 01 · Trigger Balance event OCS / IN raises a low-balance or zero-balance event. Eligibility checked against operator policy and per-segment limits. ms
2. 02 · Score Behavioural scoring Many behavioural variables — tenure, ARPU, recharge cadence, usage mix, prior repayment — combine into a per-subscriber risk score and limit. sub-second
3. 03 · Offer Channel push USSD menu, IVR interception, SMS push, or self-care app — whichever the subscriber is on. Language and amounts localised per market. instant
4. 04 · Credit OCS / IN integration On accept, credit applied to the OCS account via Diameter or INAP. Session resumes without interruption. seconds
5. 05 · Repay Recharge settlement Next recharge intercepted; advance + fee deducted automatically; remaining balance applied. Settled to operator on agreed cadence. auto
6. ← daily settlement · KPI dashboards

01 · Trigger

Balance event

OCS / IN raises a low-balance or zero-balance event. Eligibility checked against operator policy and per-segment limits.

ms

02 · Score

Behavioural scoring

Many behavioural variables — tenure, ARPU, recharge cadence, usage mix, prior repayment — combine into a per-subscriber risk score and limit.

sub-second

03 · Offer

Channel push

USSD menu, IVR interception, SMS push, or self-care app — whichever the subscriber is on. Language and amounts localised per market.

instant

04 · Credit

OCS / IN integration

On accept, credit applied to the OCS account via Diameter or INAP. Session resumes without interruption.

seconds

05 · Repay

Recharge settlement

Next recharge intercepted; advance + fee deducted automatically; remaining balance applied. Settled to operator on agreed cadence.

auto

Why operators run AirVantage

## Built like a prepaid product, operated as a managed service.

Four reasons MNOs and MVNOs hand the zero-balance moment to BroadNet rather than build it in-house.

01 · NETWORK

### Sub-second decisioning at the moment that counts.

We hold our own SMPP and SS7 binds with destination operators in 86 countries, and every other route is a labelled partner route. No grey routes, no surprise re-routing, no opaque price markups in the middle.

<1s Decision

02 · HERITAGE

### USSD · SMS · IVR · app — one journey.

Operating since 2003, headquartered in Dubai. We carry 300M+ application-to-person messages a day for banks, governments, airlines, and the platforms that power the modern internet.

4 Channels, one UX

03 · REACH

### Zero CAPEX, choice of risk model.

Local presence across the Middle East and North Africa, plus pan-African, South Asian, and South-East Asian operator relationships that make global rollouts feel like a single market.

0 Operator CAPEX

04 · COMPLIANCE

### 24/7 NOC and quarterly business reviews.

ISO 27001 / 9001 / 22301, SOC 2 Type II, GSMA Associate Member, HIPAA-aligned, GDPR-aligned. Sender-ID registrations handled by an in-region compliance team in every regulated market.

24/7 NOC

Four-pillar value

## One platform. Four positions on the board.

### Subscriber experience

Customers stay connected at the moment they would otherwise be cut off. Calls complete, sessions continue, OTPs arrive. Frustration becomes a positive interaction with the operator brand.

Stay connected Localised journey Self-care

### Operator revenue

Service-fee revenue on every advance creates a new income stream. Recharge frequency and basket size lift among advance users. Previously-lost airtime / data revenue is retained.

Fee revenue Recharge uplift Retained traffic

### Risk management

Credit risk is shared between BroadNet and — where regulation requires — licensed financial partners, in the operator's preferred commercial model. Dynamic limits and segmentation hold bad debt to industry-benchmark levels.

Risk-shared Dynamic limits Per-segment

### Partner ecosystem

Single front-end partner — BroadNet handles platform, operations, financial-partner relationships, regulatory alignment. The operator engages one team for the full lifecycle.

Single partner Regulatory aligned Managed service

Product catalogue

## Five advance types across one platform.

Each product runs on the same scoring, limit, settlement and operations rails. Operators activate the catalogue that matches their market and regulator perimeter.

### Airtime advance

Instant top-up for voice and SMS when balance is exhausted. Denominations governed by scoring; repaid automatically on next recharge.

### Data advance

Emergency data bundles — daily, weekly, monthly — when the active bundle is depleted. Activated immediately on accept.

### Mobile-wallet advance

Credit to mobile money wallets where local regulation permits. Settled on next wallet top-up or recharge.

### Utility advance

Electricity or water bill payment credit, in pilot markets and within regulatory perimeter. Operator-by-operator scope.

### Agent / reseller advance

Credit lines for distribution partners to buy inventory. Daily settlement against agent recharge or replenishment cycles.

Behavioural scoring

## Scoring tuned to prepaid behaviour, not credit-bureau data.

Prepaid credit risk does not look like postpaid or traditional lending — there are no credit bureaus, no formal income, no collateral. The scoring engine uses many behavioural signals telecom operators already collect: tenure, ARPU, recharge cadence, usage mix, and prior repayment behaviour, among others. Specific weights and thresholds are confidential to the operator and tuned per market.

- **Many input variables** across tenure, ARPU, recharge cadence, balance behaviour, prior repayment and usage mix.
- **0–1000 risk score** drives tiered eligibility and per-subscriber limits.
- **Limit graduation** — limits adapt with repayment behaviour; rewarded for on-time, frozen on missed.
- **Bad-debt targeted** to industry-benchmark levels through scoring and limit discipline.

Risk tier · score envelope per-market tuned

Tier A

high

Eligible for full denomination range and longest repayment window.

Tier B

moderate

Eligible for moderate denominations; usual repayment terms.

Tier C

minimal

Eligible for minimal denominations with conservative limits.

Tier D

not eligible

Not eligible. Re-evaluated after positive behaviour or recovery period.

Tier definitions and score bands are tuned per operator and per market; the table above is illustrative.

OCS / IN integration

## Real-time integration with the systems that move balance.

AirVantage integrates directly with the Online Charging System and Intelligent Network via Diameter or INAP for real-time balance queries, credit application, and reconciliation. USSD gateway, SMSC, and IVR handle subscriber interaction. CRM and recharge platforms close the loop.

- **OCS / IN** — Diameter, INAP, vendor APIs for balance, credit, deduction.
- **USSD gateway** — interactive, eligibility-aware menus localised per market.
- **SMSC + IVR** — notifications, approvals, repayment confirmations.
- **Recharge platform** — interception of incoming recharge for automatic settlement.

Integration surface BroadNet-managed

OCS / IN

Diameter · INAP

USSD GW

MAP · USSD

SMSC

SMPP · HTTP

Recharge

API · DB

CRM (optional)

API

Commercial model

## Zero CAPEX. Managed-service framing.

BroadNet invests in the platform, the operations, and the financial- partner relationships. The operator allocates traffic-routing policy and customer-experience standards. Commercial split, risk allocation, and bad-debt envelope are scoped in the commercial brief.

01 · Investment

### Zero operator CAPEX

BroadNet builds, deploys, and operates the platform. No hardware procurement, no staffing build-out, no platform-licensing line item for the operator.

02 · Risk

### Risk-sharing options

BroadNet and — where regulation requires — licensed financial partners carry the credit risk. Operator-carry, hybrid, and per-segment risk-share models also supported.

03 · Settlement

### Daily or weekly

Operator picks the cadence. Transparent ledger, attributable per-advance reporting, integrated into the operator's existing finance reconciliation flow.

Deployment phases

## Four phases. One project owner.

BroadNet runs project management end-to-end; the operator team reviews and signs off at each phase boundary. Timelines vary by environment complexity and the regulatory perimeter in the launch market.

Phase 01

### Discovery & design

Workshop with operator network, IT, commercial and regulatory teams. Scope: segments, product catalogue, channels, integration points. Commercial model finalisation.

Phase 02

### Build & integration

Platform configuration, OCS / IN connectivity, USSD / SMSC / IVR integration, security review. Joint integration testing with operator engineering.

Phase 03

### UAT & soft launch

Controlled-segment UAT against real traffic. Tune limits, offers, messaging. Monitor KPIs: approval rate, usage rate, repayment rate.

Phase 04

### Commercial rollout

Scale to the full eligible base. Awareness marketing. Steady-state operations, monthly business reviews, continuous optimisation.

Customer stories

## What an advance platform changes for prepaid.

Tier-1 GCC operator Telecom · Gulf AE

**Challenge**

A large prepaid base lost a measurable share of calls and data sessions every day to zero-balance events, with no commercial mechanism to capture the lost traffic.

**Approach**

AirVantage rolled out on USSD and SMS for an initial segment, with per-segment limits tuned during a controlled UAT against real subscriber behaviour.

Head of prepaid (reference under NDA)

Pan-African operator Telecom · East Africa KE

**Challenge**

Subscribers in lower-tenure segments were churning at the zero-balance moment, often before the operator could re-engage them.

**Approach**

A conservative starter-limit catalogue was introduced for new subscribers, graduating with positive repayment behaviour. The decision engine and OCS integration ran live alongside the existing recharge rails.

Head of subscriber retention (reference under NDA)

Graduated

Limit progression

Automatic

Segment upgrade

Caribbean operator Telecom · Caribbean JM

**Challenge**

A smaller operator wanted advance services without standing up a credit team or carrying CAPEX, and without building bespoke OCS integration.

**Approach**

BroadNet ran end-to-end as managed service with a licensed financial partner inside the regulator perimeter; OCS / IN integration was scoped in the discovery phase and delivered by BroadNet engineering.

Commercial director (reference under NDA)

0

Operator CAPEX

Managed

End-to-end

Regulator-aligned

From day one

Audit-ready, regulator-recognised, deployable inside the operator's risk and compliance perimeter.

ISO 27001 ISO 9001 ISO 22301 GSMA Member GDPR Ready TDRA UAE CST KSA

Pair with

## The rest of the operator stack.

[eSIM VSM Subscriber lifecycle and SIM provisioning — complements AirVantage on the subscriber-management side. Learn more](https://www.broadnet.me/operators/esim-vsm) [SMSC Gateway Carrier-grade messaging core. AirVantage uses SMSC for subscriber notifications and confirmations. Learn more](https://www.broadnet.me/operators/smsc-gateway) [Performance System Real-time monitoring of AirVantage flows, latencies and KPI dashboards across the operator's wider platform stack. Learn more](https://www.broadnet.me/platforms/performance-system) [Pricing Module Tariff and pricing automation — adjacent commercial tooling for offers, denominations and fee structures. Learn more](https://www.broadnet.me/platforms/pricing-module)

Questions buyers ask

## Eight buyer questions, answered before the workshop.

AirVantage is BroadNet's fully managed airtime and data advance platform for prepaid and hybrid subscribers. When a customer hits zero balance, AirVantage offers an instant advance — repaid automatically on the next recharge. The operator earns a service-fee revenue stream, retains traffic that would otherwise be lost, and improves subscriber experience at a moment of friction.

Every zero-balance moment is unmonetised — voice, SMS, and data sessions that would have happened simply do not. AirVantage converts those moments into fee revenue, lifts recharge frequency and basket size among advance users, and reduces churn driven by connectivity gaps. It is the commercial wrapper for an event that is currently pure loss.

Multiple models are supported: a BroadNet-and-financial-partner risk-share (operator carries no default exposure, receives a share of service-fee revenue), an operator-carry model (operator carries risk, BroadNet receives a platform fee), and hybrid splits by customer segment. The model is finalised in the commercial brief based on the operator's preferred risk-allocation and regulatory perimeter.

Airtime advance for voice and SMS top-ups, data advance for emergency daily / weekly / monthly bundles, mobile-wallet advances where regulation permits, utility advances (electricity / water bills) in pilot markets, and agent / reseller credit lines for distribution partners. Operators activate the catalogue that fits their market and regulator scope.

Prepaid credit risk is fundamentally different from postpaid lending — there are no bureaus, no formal income, no collateral. The platform uses behavioural data the operator already collects: tenure, ARPU, recharge cadence, balance behaviour, prior repayment, and usage mix. Initial limits are set per segment and adjusted per-subscriber based on repayment behaviour. Specific weights and thresholds are tuned per operator and per market.

USSD with dynamic, eligibility-aware menus localised per market. Self-care app and web. IVR interception when a call attempt hits insufficient balance. SMS for proactive offers, approvals, and repayment notifications. All four operate as a single coherent journey from the subscriber's perspective.

OCS / IN integration via Diameter, INAP, or vendor API for balance, credit, and reconciliation. USSD gateway via MAP / USSD. SMSC via SMPP / HTTP. Recharge platform via API or DB sync for automatic settlement. Optional CRM integration for customer-care workflows. BroadNet handles the integration as part of the managed service — operator engineering reviews and signs off.

Four phases — discovery and design, build and integration, UAT and soft launch, commercial rollout. BroadNet runs project management end-to-end; the operator signs off at each phase boundary. Timeline depends on environment complexity, OCS / IN access, and regulatory perimeter in the launch market — typically several months from kickoff to full rollout.

Question not here? [Ask our engineering team](https://www.broadnet.me/contact)

![The BroadNet snow leopard walking past holographic network dashboards in a night city](https://www.broadnet.me/marketing/art/band-platforms.webp)

Carrier-grade platform

## Infrastructure engineered since 2003.

The same platform that carries 300M+ messages a day, available as building blocks for your stack.

300M+

Msgs·day

99.99%

SLA

23+

Years

[Talk to sales](https://www.broadnet.me/contact)

Zero CAPEX · managed service · 24/7 NOC

## Monetise zero balance, do not lose it.

Bring your prepaid team, your network architect, and a regulatory contact. We will walk the OCS / IN integration with your network team and scope a pilot — no CAPEX, revenue-share from day one.

[Launch AirVantage in our network](https://www.broadnet.me/contact?topic=launch-airvantage&product=airvantage) [Request commercial model brief](https://www.broadnet.me/contact?topic=commercial-brief&product=airvantage)
