# Stop connecting agents to voicemail. Connect them to real humans.

- Canonical URL: https://www.broadnet.me/dialerbee
- Language: en
- Last updated: 2026-10-21
- Publisher: BroadNet (https://www.broadnet.me)
- Markdown version of the page above, generated from the rendered page.

[← BroadNet AI map](https://www.broadnet.me/ai#ai-map) Surface 03 · outbound voice AI · DialerBee

DialerBee is a multilingual AI outbound dialer for BPOs, collections, telecom resellers and regulated contact centers. Language-aware AI AMD in 12 languages, browser-based WebRTC agents, BYOC SIP routing on top of BroadNet's operator-direct voice estate, and compliance-supporting controls aligned to TCPA, GDPR, TDRA and CST.

[Visit DialerBee](https://dialerbee.com) [Book a live demo](https://dialerbee.com#demo)

At a glance

**12**

Languages

**4×**

Contact rate (pilot)

**<3%**

AMD false-positive

**<1s**

Detection time

Pilot benchmarks from selected campaigns. Results vary by list quality, carrier mix and region.

BroadNet · AI outbound calls

## Connect agents to real humans, not voicemail.

A multilingual AI outbound dialer with language-aware answering-machine detection in 12 languages, browser-based WebRTC agents, and BYOC SIP on BroadNet's operator-direct voice estate.

AI

Voice agent

24/7

Always on

200+

Countries

Inside a live call

## Detect a human in under a second — then talk in their language.

AI answering-machine detection, a language badge, and a live transcript — one active call, front and center. Below is an illustrative snapshot built from sample data.

dialerbee · call-console

Example On call

JC

Contact

+34 6•• ••• 218

Connected

Duration

01:12

Human detected ES · es-MX

AI AMD · transcript-based

Ringing

Pickup

AMD → human · 0.8s

Connected to agent

Live transcript

Transcribed on the call · es-MX

AI agent

Hola, buenas tardes. ¿Hablo con el titular de la cuenta?

Contact

Sí, soy yo.

AI agent

Perfecto. Le confirmo su cita del jueves a las 10:00.

Contact

De acuerdo, ahí estaré.

Illustrative example — sample call data, not a live call or a benchmark.

The actual console

## Not a mockup — the disposition console agents work in.

One-tap call outcomes, an AI-suggested next best action, and live outcome analytics — so every dial is coded, measured, and feeding the next campaign.

app.dialerbee.com · Call Disposition

![DialerBee call-disposition console: one-tap outcomes, AI next-best-action, and a live outcome-overview chart](https://www.broadnet.me/marketing/products/dialerbee/db-console-1536.webp)

The platform

## Six pillars of intelligent outbound.

Every capability below is shipping today on [dialerbee.com](https://dialerbee.com) — not a roadmap. BroadNet provides the voice infrastructure underneath when teams choose BroadNet as their BYOC carrier.

### AI Answering-Machine Detection

Transcript-based classification with agent feedback loops and tenant-scoped tuning — not static beep detection. Live humans stop getting hung up on.

**False positives**

<3%

**Detection**

<1s

**Feedback loop**

Tenant-scoped

### Multilingual by design

Language-aware AI models for 12 languages with dialect, tone and slang awareness. Arabic AMD covers Gulf, Levantine, Egyptian and Maghreb patterns — one of the hardest outbound detection challenges in the market.

**Languages**

12

**RTL ready**

Yes

**Dialects**

20+

### Four dialing modes

Preview, Power, Progressive and Predictive — all on the same platform. Predictive uses ML-driven pacing with simulator-gated deployment and configurable guardrails to help teams manage abandon-rate risk.

**Preview**

Click-to-call

**Power**

Zero idle

**Predictive**

ML pacing

### WebRTC agent desktop

Browser-based softphone in Chrome, Edge or Firefox. No installs, no plugins, no IT tickets. Three-column workspace puts phone controls, CRM context and dispositions in one tab.

**Installs**

Zero

**Audio**

HD

**Coaching**

Listen · whisper · barge

### Compliance-supporting controls

Configured DNC / DNCR list checks, consent status, calling windows, retry limits and CLI ownership — all checked before dialing. Default-deny policies block + log calls that fail required checks. Frameworks supported include TCPA, GDPR, TDRA, CST, NTRA and TRC.

**Default**

Deny-on-fail

**Audit log**

Immutable

**Calling hours**

Per jurisdiction

### BYOC + white-label

Bring your own SIP trunks (BroadNet or any regional carrier) — no per-minute platform fees, no carrier lock-in. Multi-tenant data isolation and a partner admin portal for resellers and BPOs from day one.

**Carrier lock-in**

None

**Tenants**

Isolated

**White-label**

Day one

Language-aware AI

## Twelve languages. Real dialects, not training-data English.

Egyptian Arabic doesn't sound like Gulf Arabic. Mexican Spanish doesn't answer like Castilian. DialerBee trains and tunes per language and per region — and feeds tenant-scoped corrections back into the model so accuracy moves with your carrier mix.

EN

English

US, UK, Australian, South African accents. 200+ voicemail-system patterns.

AR

Arabic

Gulf, Levantine, Egyptian and Maghreb dialects. Full RTL workspace.

ES

Spanish

Latin American and European variants. Regional slang. 20+ countries.

FR

French

Metropolitan and Canadian French. North-African dialect awareness.

IT

Italian

Regional dialects. Italian carrier voicemail patterns.

DE

German

Austrian and Swiss variants. DACH-region carrier coverage.

TR

Turkish

Istanbul and Anatolian variants. Turkish carrier patterns.

HI

Hindi

Hindi AMD and transcription. Regional dialect awareness.

UR

Urdu

Urdu AMD for Pakistan and diaspora markets. Script-aware.

PT

Portuguese

Portuguese AMD and transcription.

ID

Indonesian

Indonesian AMD and transcription.

Dialing engine

## Four modes. One platform.

Mode 01

### Preview

Agent reviews → click to call

Agent sees contact context before the call connects. Full control for high-value conversations.

Mode 02

### Power

Auto-dial the next contact

Pacing engine fires the next call the instant the agent disposes the previous one. Maximum volume.

Mode 03

### Progressive

One call per available agent

Perfectly balanced pacing with zero abandoned calls. Designed for compliance-sensitive workflows.

Mode 04

### Predictive

ML pacing with simulator

Statistical pacing tuned per campaign. Simulator-gated deployment + configurable guardrails to manage abandon-rate risk.

vs traditional dialers

## Where DialerBee is different.

Six axes that move the buying decision. Each one is a downstream of design choices that were made on day one — not retrofitted under competitive pressure.

AMD

Transcript classification + agent feedback loops + tenant-scoped tuning — not a static beep model.

Languages

Twelve language-aware models with dialect, tone and slang awareness.

Pricing

Per-agent platform pricing with no per-minute platform fees. BYOC controls your telecom cost basis.

Compliance

Compliance-supporting controls for TCPA, GDPR, TDRA, CST, NTRA, TRC. Default-deny architecture; failed checks blocked and logged.

Partner-ready

Multi-tenant isolation + white-label from day one. Partner admin portal with reseller margin dashboard.

Carrier model

Full BYOC. Use BroadNet's direct-bind voice routes, your existing SIP provider, or both. Zero lock-in.

Who runs DialerBee

## Built for teams that talk.

### Collections

Increase contact rates without crossing the regulatory line. Default-deny consent checks + calling-window enforcement + immutable audit log keep auditors and operators on the same page.

### BPOs

Multi-tenant from day one. Per-client compliance, recordings, supervisor scoping and billing. Add new client campaigns in hours, not weeks.

### Telecom / SIP resellers

Launch a branded dialer business on top of your existing SIP minutes. White-label tenancy + custom domains + partner admin portal — no software to build.

### Sales outbound

Speed-to-lead worldwide. Local-presence DIDs auto-match the customer's area code. CRM iframe puts context next to the dialer panel.

### MENA contact centers

Arabic AMD covers Gulf / Levantine / Egyptian / Maghreb dialects. RTL workspace. TDRA, CST, NTRA and TRC-aligned controls baked into core architecture.

### Regulated outbound (banking / insurance)

Consent tracking with proof, jurisdiction-aware calling windows, signed-URL recording playback, legal hold. Built for auditors first, not last.

The BroadNet × DialerBee pairing

## Operator-direct voice underneath. Multilingual AI dialer on top.

Teams using BroadNet for SMS, OTP or voice can plug DialerBee in via BYOC SIP and reuse the same operator-direct routes, Arabic-native ops, AED / SAR billing and regional regulator relationships. One commercial relationship — two surfaces.

Voice routes

BroadNet's direct binds become DialerBee's BYOC SIP trunks. Same DLR semantics, same operator deal.

MENA depth

Arabic AMD, RTL workspace, TDRA / CST alignment — operationalised by the same team that runs the SMS estate.

Compliance

Calling windows, consent tracking and audit-grade recordings designed for regulators, not marketing.

FAQ

## The questions teams ask before they switch.

**How is DialerBee different from a traditional dialer?**

Traditional dialers ship a static beep-detection AMD model that doesn't learn. DialerBee uses transcript-based classification with language-aware models tuned per region — and agent corrections feed tenant-scoped tuning workflows that improve accuracy over time.

**Which languages are supported?**

Twelve, with full AMD, including English (US, UK, AU, ZA accents), Arabic (Gulf, Levantine, Egyptian, Maghreb), Spanish (LATAM + European), French (Metropolitan + Canadian), Italian, German (DACH variants), Turkish, Hindi, Urdu, Portuguese and Indonesian.

**Do agents need to install software?**

No. The agent desktop runs entirely in the browser using WebRTC — Chrome, Edge or Firefox. The softphone, CRM iframe, and disposition panel all live in a single tab. No plugins, no IT tickets.

**What compliance frameworks does DialerBee support?**

DialerBee provides compliance-supporting controls for teams operating under TCPA (US), GDPR (EU), TDRA (UAE), CST (Saudi Arabia), NTRA (Egypt), TRC (Jordan) and other jurisdiction-specific policies. DNC / DNCR list checks, consent status, calling windows and CLI ownership are checked before dialing; default-deny policies block + log failed checks.

**Can I bring my own SIP trunks?**

Yes. Full BYOC. Connect BroadNet, your existing regional carrier, or your own infrastructure. No per-minute platform fees and no carrier lock-in. DialerBee is a software-only platform on the voice side.

**How does DialerBee fit with BroadNet?**

DialerBee is BroadNet's sister brand. BroadNet provides the operator-direct voice and messaging infrastructure underneath; DialerBee is the outbound-dialer product on top. Teams already routing SMS or voice through BroadNet can plug DialerBee in via BYOC SIP and reuse the same operator relationships.

Further reading

[AI Outbound Dialers in 2026: How BPOs & Collections Teams 4× Their Contact Rate Predictive pacing, language-aware answering-machine detection, and bring-your-own-carrier economics — the complete guide to choosing an AI outbound dialer.](https://www.broadnet.me/blog/ai-outbound-dialer-bpo-collections-guide-2026) [Are AI phone calls legal? AI voice-agent calling rules in the EU, US and UAE for 2026 AI voice agents can call if you disclose and respect consent. EU AI Act Article 50, the FCC's TCPA ruling and UAE telemarketing rules, compared.](https://www.broadnet.me/blog/ai-voice-agent-calling-regulations-2026)

Free 14-day trial · no credit card

## Hear the difference.

See the real product live, in your language, on your traffic. Book a personalised demo and bring last month's call logs — we'll show you what changes.

[Visit DialerBee](https://dialerbee.com) [Book a demo](https://dialerbee.com#demo)

Resources

DialerBee datasheet

[Download datasheet· PDF, 98 kB](https://www.broadnet.me/resources/datasheets/broadnet-dialerbee-datasheet.pdf) [Product datasheets](https://www.broadnet.me/resources)