# The platforms the world's most important messages travel through. - Canonical URL: https://www.broadnet.me/customers - Language: en - Last updated: 2026-10-21 - Publisher: BroadNet (https://www.broadnet.me) - Markdown version of the page above, generated from the rendered page. Customers BroadNet serves both sides of the messaging market: 60,000+ enterprises that send the messages, and the operator networks that carry them over 1,000+ direct operator connections. Identity checks, payment receipts, weather warnings, ride codes — they leave one system and arrive at another, on time, with a receipt. We're the layer in between. [Talk to sales](https://www.broadnet.me/contact) See if we serve your industry 60,000+ enterprises 1,000+ operator connections 200+ countries Operating since 2003 ![Cinematic visualization of the global BroadNet customer network](https://www.broadnet.me/marketing/generated/hero-network.png) Trusted worldwide api.broadnet.me 60,000+ enterprises 1,000+ operator connections Since 2003 operating A selection of the names we're cleared to mention ## Eight anchor customers. Thousands more behind them. ![Google logo](https://www.broadnet.me/assets/clients/mono/google.png) PLATFORM / IDENTITY Verification SMS routed across MENA on direct operator binds. ![Meta logo](https://www.broadnet.me/assets/clients/mono/meta.png) PLATFORM / SOCIAL Cross-channel notifications across SMS and WhatsApp Business. ![WhatsApp logo](https://www.broadnet.me/assets/clients/mono/whatsapp.png) MESSAGING Official Business Solution Provider for the WhatsApp Business API. ![Uber logo](https://www.broadnet.me/assets/clients/mono/uber.png) MOBILITY Ride OTPs delivered in under two seconds across regional markets. ![Western Union logo](https://www.broadnet.me/assets/clients/mono/westernunion.png) FINTECH / REMITTANCE Transactional confirmations to recipients in 100+ countries. ![Samsung logo](https://www.broadnet.me/assets/clients/mono/samsung.png) CONSUMER ELECTRONICS Account, warranty, and security alerts to a global install base. ![DHL logo](https://www.broadnet.me/assets/clients/mono/dhl.png) LOGISTICS Shipment status updates across the GCC and North Africa. ![American Express logo](https://www.broadnet.me/assets/clients/mono/americanexpress.png) FINANCIAL SERVICES Card-control SMS and fraud alerts on tier-one operator routes. Anchor brand attribution reflects BroadNet's long-standing messaging-infrastructure relationships. Full customer lists, route detail, and contract scope are available to qualified prospects under NDA. On the record ## Three partnerships we can name. Most of our contracts are under NDA. These three are publicly disclosed — read the full case study for each. [OPERATOR · EGYPT Public e& Egypt e& Egypt A machine-learning A2P firewall inside the operator's network. Grey-route fraud is now detected in real time at line rate, with traffic analytics feeding the fraud and revenue teams — under an exclusive A2P partnership. 100% enterprise A2P inspected Read the case study](https://www.broadnet.me/customers/case-studies/e-egypt) [MVNO · INTERNATIONAL Public Virgin Mobile Virgin Mobile International A2P traffic moved onto one operator-direct gateway. Sender-ID handling runs end-to-end and every delivery comes back as a delivery receipt — one contract replacing a patchwork of per-market arrangements. One gateway operator-direct routing Read the case study](https://www.broadnet.me/customers/case-studies/virgin-mobile) [MVNO · GCC Public FRiENDi Mobile FRiENDi Mobile Exclusive international A2P SMS gateway across its markets. One DLR webhook, GCC-wide sender-ID handling, and a unified fraud surface — consolidating compliance into a single predictable cost basis. 100% A2P through one gateway Read the case study](https://www.broadnet.me/customers/case-studies/friendi-mobile) [See all customer stories](https://www.broadnet.me/customers/case-studies) Under NDA — anonymized ## How real customers moved real traffic. Three editorial summaries from production deployments. Names withheld where contracts require; numbers as reported by the customer or measured on our platform. FINTECH · GCC BANK ### OTP infrastructure migration, no missed logins. Challenge A tier-one Gulf bank was losing customers at sign-in. Single-channel SMS OTP failed on roaming subscribers and during regional throughput spikes — and the support queue was filling with locked-out users. Solution Migration to a multi-channel OTP fabric on BroadNet: SMS primary, WhatsApp Authentication fallback, voice as last resort. Per-route latency budgets and operator-level retries handled inside the platform, not the app. Results 5M+ OTPs per month <3s Median delivery -62% OTP failure rate 0 Compliance incidents Scope: one tier-one Gulf bank's OTP traffic, 5M+ a month. Baseline: its previous single-channel SMS OTP. Period: the first month after migration. Full case study available under NDA — request via sales. GOVERNMENT · CITIZEN ALERTING ### 10M citizens reached during the 2024 weather emergency. Challenge When severe weather closed roads across seven emirates, a national digital service needed to push geo-targeted advisories — in Arabic and English, simultaneously, with delivery receipts auditors could read line by line. Solution BroadNet's Bulk SMS and Omnichannel platform handled polygon-based targeting on top of HLR-validated number sets. Sender IDs were pre-registered with the regulator; delivery logs were exported nightly to the agency data lake. Results 10M+ Citizens reached 7 Emirates covered 99.9% Receipt accuracy 2 Languages, parallel Scope: one national digital service's alerts during the 2024 weather emergency, across seven emirates, in Arabic and English. Full case study available under NDA — request via sales. TELECOM · A2P MONETIZATION ### 23% A2P revenue recovery in year one. Challenge A MENA mobile operator was leaking enterprise SMS revenue to grey routes — aggregators bypassing the SMSC entirely. Internal audits put the leakage at over a quarter of expected A2P revenue. Solution Deployment of the BroadNet SMS Firewall in front of the SMSC, paired with the A2P commercial engine for sender-ID registration, classification, and wholesale settlement. Behavioural ML flagged grey-route traffic in line; the commercial layer converted detected enterprises into billed customers. Results +23% A2P revenue, yr 1 98% Grey-route blocked <5ms Firewall latency 12wk To full rollout Scope: one MENA operator's A2P SMS estate. Baseline: leakage of over a quarter of expected A2P revenue, per the operator's internal audits. Period: the first year after deployment. Full case study available under NDA — request via sales. In their words ## Every message comes back with a receipt. Three production deployments, three voices. Names are kept under NDA — roles and regions are real and match the anonymised stories above, which are reported separately from the named case studies. > “We replaced a multi-vendor OTP stack with one BroadNet contract. Failure rate dropped 62% on the first month and the audit log answered every question our regulator asked.” VP, Channels & Identity Tier-1 GCC bank · OTP migration > “When the weather emergency hit, we pushed ten million Arabic + English alerts in a window measured in minutes. The receipts file made the post-incident audit a non-event.” Director, Citizen Services Platform UAE federal e-gov entity · citizen alerting > “BroadNet's firewall + monetization stack recovered 23% of A2P revenue in year one. The fact that the same vendor sells our enterprise customers their CPaaS is why the numbers actually match the reports.” Head of Wholesale & Messaging MENA tier-1 mobile operator · A2P monetization Named references available to qualified prospects under NDA. Industries served ## If a message has to arrive, we've probably carried it. Regulated, transactional, time-critical messaging across the sectors where delivery isn't optional — banking, healthcare, government, retail, telecom, and travel. Banking & Fintech Healthcare Government Retail & E-commerce Telecom Operators Travel & Mobility Logistics Security & Identity Becoming a customer ## Talk to the team that already serves your peers. Tell us the industry, the volumes, and the regions. We'll come back with routing options, pricing, and a reference customer you can call. [Talk to sales](https://www.broadnet.me/contact) [See if we serve your industry](https://www.broadnet.me/solutions) $ curl -X POST https://api.broadnet.me/sms/sendSms