# What is PDD (Post-Dial Delay)?

> PDD (Post-Dial Delay) is the time between the moment a call is initiated — a caller finishing dialing, or a system placing a call — and the moment ringing is heard or the call connects. High PDD, usually caused by long signaling paths or route-hunting across multiple carriers, makes callers hang up before connection and is a classic symptom of low-quality wholesale voice routes. See /answers/what-is-asr, /answers/what-is-acd, and /tools/erlang-calculator.

- Canonical URL: https://www.broadnet.me/answers/what-is-pdd
- Language: en
- Last reviewed: 2026-07-22
- Publisher: BroadNet (https://www.broadnet.me)

## Related

- [All answers](https://www.broadnet.me/answers)
- [Glossary](https://www.broadnet.me/answers)
- [ASR — Answer-Seizure Ratio explained](https://www.broadnet.me/answers/what-is-asr)
- [What is ACD (Average Call Duration)?](https://www.broadnet.me/answers/what-is-acd)
- [What is CPS (Calls Per Second)?](https://www.broadnet.me/answers/what-is-cps)
- [How does programmable voice work?](https://www.broadnet.me/answers/programmable-voice)
- [Erlang calculator](https://www.broadnet.me/tools/erlang-calculator)
- [Voice](https://www.broadnet.me/products/voice)
